AudioCodes SW\/OVOC\/MP12X warranty\/support extension 1 license(s)

Reliable protection for your AudioCodes investment

The AudioCodes SW\/OVOC\/MP12X warranty\/support extension 1 license(s) provides 1 year of extended coverage for general electronics products, ensuring financial protection and hassle-free repairs beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration

📋 Coverage Details

• Duration: 1 year of coverage starting after the original warranty ends
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair or replacement options
• Repair Method: Depot or mail-in service
• Replacement Type: Refurbished or comparable model
• Turnaround Time: Typically less than 10 business days
• Parts Quality: OEM or certified components used

📞 Claims Process

• How to File: Online portal and phone support
• Support Hours: Business hours support available
• Documentation Required: Proof of purchase and device information
• Claim Approval: Usually within 3 business days
• No Hassle Promise: Easy claims process for your convenience

📱 Eligible Products

• Product Categories: General Electronics devices covered
• Product Condition: New products eligible
• Purchase Requirements: Must be purchased with or within 30 days of product purchase
• Excluded Products: Commercial use devices and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Cosmetic damage not affecting function
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss or theft (not covered under Basic Protection)

🎁 Additional Benefits

• Tech Support: Access to business hours technical support
• Transferable: Warranty may be transferable depending on plan terms
• Cancel Anytime: Pro-rated refund available upon cancellation

📦 How to Purchase

• Purchase along with your AudioCodes product or within 30 days
• Provide product details and proof of purchase
• Receive confirmation and warranty coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable coverage and enjoy worry-free ownership.