AudioCodes DVS-MP20X_S2/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your device and peace of mind.

The AudioCodes DVS-MP20X_S2/YR warranty/support extension provides an additional 1-year coverage designed to protect your general electronics device against mechanical and electrical failures beyond the manufacturer’s warranty. This plan offers financial protection and hassle-free repairs to keep your device running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires

📋 Coverage Details

• Duration: 1 year of coverage starting immediately after the original warranty period
• Number of Claims: Unlimited claims within plan term
• Claim Limit: Subject to terms and conditions of the plan

🔧 Service & Repairs

• Service Type: Repair or replacement options as per coverage
• Repair Method: Depot service with mail-in repairs
• Replacement Type: Refurbished or comparable model provided if repair not possible
• Turnaround Time: Standard repair times apply
• Parts Quality: Certified components and OEM parts used

📞 Claims Process

• How to File: Online portal submission
• Support Hours: Business hours support availability
• Documentation Required: Proof of purchase and device information
• Claim Approval: Typical approval within a few business days
• No Hassle Promise: Streamlined claims process for customer satisfaction

📱 Eligible Products

• Product Categories: General Electronics devices
• Product Condition: New devices only
• Purchase Requirements: Must be purchased at the time of or within 30 days of the original device purchase
• Excluded Products: Commercial use devices and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that doesn't affect functionality
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, and data loss
• Accessories not originally included with purchase
• Loss or theft (not covered by basic protection)

🎁 Additional Benefits

• Tech Support: Access to technical support during business hours
• No Lemon Guarantee: Not applicable
• Transferable: Warranty transferable to a new owner within the coverage period
• Multi-Device Discount: Not offered
• Cancel Anytime: Pro-rated refund available if canceled early

📦 How to Purchase

• Purchase with your device or within 30 days
• Provide product details and receipt for registration
• Receive confirmation and coverage documentation via email
• Register your product online to activate coverage

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.