AudioCodes ACTS 1 license(s) 1 year(s)
Peace of mind with trusted protection and support for your AudioCodes products.
The AudioCodes ACTS 1 license(s) 1 year(s) provides comprehensive technical support and hardware warranty coverage for your AudioCodes devices. It ensures financial protection and hassle-free repairs through authorized service, ideal for customers seeking reliable extended warranty solutions.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
📋 Coverage Details
- Duration: 1 year of coverage from activation date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to warranty terms and conditions
🔧 Service & Repairs
- Service Type: Repair and hardware replacement
- Repair Method: Depot service with mail-in option
- Replacement Type: New or certified refurbished parts as needed
- Turnaround Time: Typically 4-hour or Next Business Day response for hardware replacement
- Parts Quality: OEM certified components
📞 Claims Process
- How to File: Claims via online portal or AudioCodes reseller
- Support Hours: 24/7 technical support available
- Documentation Required: Purchase receipt and product information
- Claim Approval: Quick assessment with efficient approval process
- No Hassle Promise: Streamlined claims process ensuring customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics, including AudioCodes networking products
- Product Condition: New products eligible for coverage
- Purchase Requirements: Must be purchased prior to or at time of warranty activation
- Excluded Products: Commercial use equipment and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that doesn't affect functionality
- Intentional damage or misuse
- Commercial or business use exclusions apply
- Software issues, viruses, and data loss
- Accessories not included in original purchase
- Loss or theft (not covered)
🎁 Additional Benefits
- Tech Support: 24/7 access to AudioCodes technical experts
- Transferable: Warranty can be transferred to new owner
- Cancel Anytime: Pro-rated refund available upon cancellation
📦 How to Purchase
- Purchase concurrently with AudioCodes product or prior to warranty expiration
- Provide product details and proof of purchase
- Receive confirmation email and warranty documentation
- Register product online if required for support services
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
