AudioCodes DVS-MP11X_S9/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your valuable electronics.

The AudioCodes DVS-MP11X_S9/YR warranty/support extension offers 1 year of extended coverage designed for network and general electronic devices. This plan provides financial protection by covering mechanical and electrical failures beyond the original manufacturer warranty, ensuring hassle-free repairs and support.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting after original warranty ends
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to plan terms and maximum payout

🔧 Service & Repairs

• Service Type: Repair or replacement
• Repair Method: Mail-in or depot service
• Replacement Type: New or refurbished equivalent
• Turnaround Time: Standard repair times as per policy
• Parts Quality: Certified replacement components

📞 Claims Process

• How to File: Online portal or phone support
• Support Hours: Business hours support
• Documentation Required: Purchase receipt and product details
• Claim Approval: Typically within a few business days
• No Hassle Promise: Easy claims process with customer satisfaction focus

📱 Eligible Products

• Product Categories: General Electronics including networking devices
• Product Condition: New products only
• Purchase Requirements: Warranty purchase within policy timelines
• Excluded Products: Commercial use devices and items with pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Cosmetic damage that does not affect function
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss or theft (not covered in this plan)

🎁 Additional Benefits

• Tech Support: Access to knowledgeable support during business hours
• Transferable: Warranty may be transferred to new owners per policy

📦 How to Purchase

• Purchase together with your device or within specified timeframe
• Provide proof of purchase and device details
• Receive confirmation and coverage documentation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with extended coverage from AUDIOCODES.