AudioCodes DVS-MP11X_S6/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your electronic investment

The AudioCodes DVS-MP11X_S6/YR warranty/support extension provides 1 year of additional coverage for general electronics products. It covers mechanical and electrical failures beyond the manufacturer warranty, ensuring hassle-free repairs and financial protection.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty

📋 Coverage Details

• Duration: 1 year of coverage starting immediately after original warranty expiration
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Not specified

🔧 Service & Repairs

• Service Type: Repair or replacement options
• Repair Method: Depot service (mail-in or carry-in)
• Replacement Type: Refurbished or comparable model
• Turnaround Time: Standard repair turnaround times apply
• Parts Quality: Certified replacement parts

📞 Claims Process

• How to File: Online portal or phone support
• Support Hours: Business hours support
• Documentation Required: Proof of purchase and product details
• Claim Approval: Typically within a few business days
• No Hassle Promise: Easy claims process for customer satisfaction

📱 Eligible Products

• Product Categories: General Electronics devices
• Product Condition: New products only
• Purchase Requirements: Must be purchased within prescribed time of original product purchase
• Excluded Products: Commercial use and pre-existing damages excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that doesn't affect function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss (theft not covered)

🎁 Additional Benefits

• Tech Support: Access to technical support during business hours
• No Lemon Guarantee: Not specified
• Transferable: Coverage may be transferable per terms
• Multi-Device Discount: Not specified
• Cancel Anytime: Pro-rated refund policy applies

📦 How to Purchase

• Purchase with your product or within specified timeframe
• Provide product details and receipt
• Receive confirmation and coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with the AudioCodes extended warranty.