AudioCodes DVS-MP11X_S5/YR warranty/support extension 1 license(s) 1 year(s)

Reliable extended coverage for your AudioCodes equipment

The AudioCodes DVS-MP11X_S5/YR warranty/support extension provides an additional 1 year of Basic Protection extending your device's coverage beyond the manufacturer warranty. This plan safeguards your investment by offering financial protection against mechanical or electrical failures, ensuring hassle-free repairs for eligible networking and electronic products.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
• Power Surge Protection: Damage from electrical surges – not included
• Accidental Damage: Drops, spills, cracks – not included
• Screen Damage: Not included
• Battery Degradation: Not included
• Theft Protection: Not included
• Normal Wear and Tear: Not included

📋 Coverage Details

• Duration: 1 year of coverage starting after manufacturer warranty expires
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair or replacement at authorized service centers
• Repair Method: Depot or mail-in service options
• Replacement Type: Refurbished or comparable model
• Turnaround Time: Standard repair times
• Parts Quality: Certified components and OEM parts

📞 Claims Process

• How to File: Online portal or phone support
• Support Hours: Business hours support
• Documentation Required: Purchase receipt and device information
• Claim Approval: Typical approval within few business days
• No Hassle Promise: Streamlined claims process for customer satisfaction

📱 Eligible Products

• Product Categories: General Electronics including networking devices
• Product Condition: New products only
• Purchase Requirements: Must purchase warranty within plan-specific timeframe
• Excluded Products: Commercial use, pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect functionality
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss (not covered without theft protection)

🎁 Additional Benefits

• Tech Support: 24/7 technical support available
• No Lemon Guarantee: Not applicable
• Transferable: Warranty can be transferred to new owner
• Multi-Device Discount: Not applicable
• Cancel Anytime: Pro-rated refund policy applies

📦 How to Purchase

• Purchase at the time of product purchase or within eligibility period
• Provide product details and receipt for registration
• Receive warranty confirmation and coverage documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.