AudioCodes ACTS 1 license(s) 1 year(s)

Reliable protection for your AudioCodes products.

The AudioCodes ACTS 1 license(s) 1 year(s) provides essential extended coverage for AudioCodes equipment, offering financial protection and hassle-free technical support for one year beyond the standard warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period

📋 Coverage Details

• Duration: 1 year of coverage starting after the original manufacturer warranty ends
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: Subject to terms of the support program

🔧 Service & Repairs

• Service Type: Technical support and repair services
• Repair Method: Hardware return and repair (R&R), advance hardware replacement options
• Replacement Type: Repair or replacement with comparable hardware
• Turnaround Time: Options include 4-hour or next business day response
• Parts Quality: OEM parts used for repairs and replacements

📞 Claims Process

• How to File: Contact AudioCodes support or reseller via online portal or phone
• Support Hours: 24/7 access to technical experts
• Documentation Required: Proof of purchase and product details
• Claim Approval: Typically approved promptly by support team
• No Hassle Promise: Efficient process focused on customer satisfaction

📱 Eligible Products

• Product Categories: General Electronics devices from AudioCodes
• Product Condition: New and covered under original manufacturer warranty
• Purchase Requirements: Purchase within reseller or direct channel
• Excluded Products: Devices without original warranty, or commercial misuse

❌ What's Not Covered

• Pre-existing damage or defects before coverage start
• Cosmetic damages not affecting product function
• Intentional damage or misuse
• Commercial or business use not covered under this plan
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (unless specified)

🎁 Additional Benefits

• Tech Support: 24/7 technical assistance from AudioCodes experts

📦 How to Purchase

• Purchase with your AudioCodes product or through authorized reseller
• Provide product details and valid proof of purchase
• Receive confirmation and coverage documentation
• Register your coverage as advised

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with trusted extended coverage and enjoy worry-free ownership.