AudioCodes DVS-M1K_S22/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection for your General Electronics with peace of mind and hassle-free repairs.
The AudioCodes DVS-M1K_S22/YR warranty/support extension provides one year of comprehensive coverage for your supported network equipment, ensuring financial protection against mechanical and electrical failures beyond the manufacturer warranty.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
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Power Surge Protection: Damage from electrical surges covered
📋 Coverage Details
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Duration: 1 year of coverage starting upon activation
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Number of Claims: Unlimited claims during coverage term
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Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
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Service Type: Repair or replacement options
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Repair Method: Depot service with mail-in support
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Replacement Type: Refurbished or comparable model
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Turnaround Time: Standard repair timeframe applies
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Parts Quality: Certified components
📞 Claims Process
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How to File: Online portal and phone support
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Support Hours: Business hours
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Documentation Required: Proof of purchase and device details
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Claim Approval: Typically within 3-5 business days
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No Hassle Promise: Streamlined process for quick resolution
📱 Eligible Products
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Product Categories: General Electronics including network devices
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Product Condition: New products only
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Purchase Requirements: Must be purchased with product or within prescribed period
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Excluded Products: Commercial use and pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss or theft not covered
🎁 Additional Benefits
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Tech Support: Access to dedicated customer service
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Transferable: Plan can be transferred to new owner
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Cancel Anytime: Pro-rated refund available
📦 How to Purchase
- Purchase with your product or within specified days
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AUDIOCODES extended warranty coverage.