AudioCodes ACTS 1 license(s) 1 year(s)

Reliable protection and support for your AudioCodes products.

The AudioCodes ACTS 1 license(s) 1 year(s) extended warranty offers financial protection and hassle-free repairs for AudioCodes networking and electronic equipment. Designed to extend your manufacturer warranty, it ensures continuous technical support and hardware replacement options.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage resulting from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting upon purchase
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: As defined by AudioCodes Support Program terms

🔧 Service & Repairs

• Service Type: Repair and hardware replacement options
• Repair Method: Depot service and Advance Hardware Replacement (AHR)
• Replacement Type: New or comparable model
• Turnaround Time: 4-hour or Next Business Day response
• Parts Quality: OEM and certified components

📞 Claims Process

• How to File: Contact AudioCodes customer technical support
• Support Hours: 24/7 access to technical experts
• Documentation Required: Proof of purchase and product details
• Claim Approval: Typically processed promptly by AudioCodes
• No Hassle Promise: Streamlined and customer-focused claim handling

📱 Eligible Products

• Product Categories: General Electronics, primarily AudioCodes networking hardware
• Product Condition: New and authorized AudioCodes products
• Purchase Requirements: Must purchase support license concurrent with or within product warranty period
• Excluded Products: Commercial misuse and products outside AudioCodes support scope

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Loss or theft (not included under this plan)

🎁 Additional Benefits

• Tech Support: 24/7 dedicated AudioCodes technical support

📦 How to Purchase

• Purchase with your AudioCodes product or renew before expiration
• Provide product and purchase details to authorized reseller
• Receive confirmation and support documentation
• Register product online if required by AudioCodes

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with AudioCodes and enjoy worry-free ownership.