AudioCodes DVS-IPP_S11/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and peace of mind for your electronics investment
The AudioCodes DVS-IPP_S11/YR warranty/support extension offers 1 year of extended coverage for General Electronics products, providing financial protection against mechanical and electrical failures beyond the manufacturer’s warranty. It ensures hassle-free repairs and maintains device performance without unexpected expenses.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges – included as part of standard protection
📋 Coverage Details
- Duration: 1 year of coverage from warranty start date
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: Subject to terms of the warranty plan
🔧 Service & Repairs
- Service Type: Repair or replacement options depending on issue
- Repair Method: Mail-in or depot service available
- Replacement Type: Refurbished or comparable model if repair is not feasible
- Turnaround Time: Standard repair times apply
- Parts Quality: Certified components and OEM parts used
📞 Claims Process
- How to File: Online portal submission for convenience
- Support Hours: Business hours support availability
- Documentation Required: Proof of purchase and device information
- Claim Approval: Typically processed within a few business days
- No Hassle Promise: Straightforward claims process designed for customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics covered under this plan
- Product Condition: New products eligible
- Purchase Requirements: Warranty extension must be purchased within the specified timeframe
- Excluded Products: Commercial use and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not impact function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss unless theft protection is specified (not included)
🎁 Additional Benefits
- Tech Support: Access to customer support during business hours
📦 How to Purchase
- Purchase with your product or within the specified window
- Provide product details and proof of purchase
- Receive confirmation and warranty documentation
- Register online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General ...
