AudioCodes ACTS24X7-M800_S5/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your valuable electronics investment

The AudioCodes ACTS24X7-M800_S5 1-Year Extended Warranty provides essential coverage for General Electronics products, extending manufacturer warranty to ensure hassle-free repairs and financial protection against unexpected mechanical or electrical failures.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after original manufacturer warranty period.
• Power Surge Protection: Damage from electrical surges included.
• Accidental Damage:
• Screen Damage:
• Battery Degradation:
• Theft Protection:
• Normal Wear and Tear:

📋 Coverage Details

• Duration: 1 year of coverage starting from activation date.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to plan terms and maximum payout limits.

🔧 Service & Repairs

• Service Type: Repair or replacement depending on issue.
• Repair Method: Depot service with mail-in or carry-in options.
• Replacement Type: Refurbished or comparable model if repair not possible.
• Turnaround Time: Typical repair within 7–10 business days.
• Parts Quality: OEM or certified replacement parts used.

📞 Claims Process

• How to File: Online claim portal available 24/7.
• Support Hours: 24/7 customer support access.
• Documentation Required: Proof of purchase and product details needed.
• Claim Approval: Typically processed within 48 hours.
• No Hassle Promise: Straightforward claim process designed for customer satisfaction.

📱 Eligible Products

• Product Categories: General Electronics devices covered.
• Product Condition: New products only.
• Purchase Requirements: Must buy warranty within 30 days of product purchase.
• Excluded Products: Commercial use devices and pre-existing damage not covered.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that does not affect functionality.
• Intentional damage or misuse.
• Commercial or business use.
• Software issues, viruses, or data loss.
• Accessories not originally purchased with the product.
• Loss (theft not covered under this plan).

🎁 Additional Benefits

• Tech Support: 24/7 technical assistance included.
• No Lemon Guarantee: Not applicable.
• Transferable: Warranty can be transferred to new owner within coverage period.
• Multi-Device Discount: Not applicable.
• Cancel Anytime: Pro-rated refunds available on cancellation.

📦 How to Purchase

• Purchase option available along with your product or within 30 days of purchase.
• Provide product details and receipt to register warranty.
• Receive confirmation and coverage documents via email.
• Online registration to activate coverage may be required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.