AudioCodes ACTS 1 license(s) 1 year(s)

Reliable protection and expert support for your AudioCodes product

The AudioCodes ACTS 1 license(s) 1 year(s) provides essential extended warranty coverage for AudioCodes products, offering financial protection and hassle-free repairs beyond the standard manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer's warranty expires

📋 Coverage Details

• Duration: 1 year of coverage starting from the contract activation
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: Subject to terms of the protection plan agreement

🔧 Service & Repairs

• Service Type: Repair and hardware replacement options
• Repair Method: Mail-in and depot service provided
• Replacement Type: Refurbished or comparable replacement hardware
• Turnaround Time: Standard response times based on service level
• Parts Quality: Certified components and OEM parts used

📞 Claims Process

• How to File: Claims can be submitted via online portal or through authorized reseller
• Support Hours: 24/7 customer technical support available
• Documentation Required: Proof of purchase and product details
• Claim Approval: Typical claim approval within standard processing times
• No Hassle Promise: Streamlined claims process for customer convenience

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes hardware
• Product Condition: New products eligible for coverage
• Purchase Requirements: Warranty must be purchased before original contract expiry
• Excluded Products: Commercial use devices and pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Cosmetic damage that does not affect function
• Commercial or business use
• Software issues, viruses, or data loss
• Accessories not included with original purchase
• Loss (unless theft protection is included)

🎁 Additional Benefits

• Tech Support: 24/7 AudioCodes Customer Technical Support for expert assistance

📦 How to Purchase

• Purchase with your AudioCodes product or before warranty expiration
• Provide product details and proof of purchase
• Receive confirmation and warranty coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with the AudioCodes ACTS extended warranty and enjoy worry-free ownership.