AudioCodes AHR-M800_S12/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your AudioCodes equipment

The AudioCodes AHR-M800_S12/YR warranty/support extension provides 1 year of advanced hardware replacement coverage for AudioCodes network equipment. Designed for general electronics, this plan ensures financial protection and hassle-free repairs beyond the manufacturer’s warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Included for damage caused by electrical surges
• Accidental Damage: Not included
• Screen Damage: Not applicable
• Battery Degradation: Not applicable
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 1 year of coverage starting after manufacturer warranty
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to plan terms; replacement or repair cost coverage

🔧 Service & Repairs

• Service Type: Hardware replacement options including repair and advance replacement
• Repair Method: Depot service with mail-in or carry-in options
• Replacement Type: New or certified refurbished models
• Turnaround Time: Typical repair or replacement within 4-hour Managed Spares service where applicable
• Parts Quality: OEM and certified parts used

📞 Claims Process

• How to File: Claims can be initiated via phone or online portal
• Support Hours: 24/7 global technical support available
• Documentation Required: Proof of purchase and product details
• Claim Approval: Typically approved promptly upon verification
• No Hassle Promise: Easy claims process with customer satisfaction focus

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes hardware
• Product Condition: New products only
• Purchase Requirements: Must purchase warranty within manufacturer's authorized period
• Excluded Products: Commercial use and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use not covered
• Software issues, viruses, data loss excluded
• Accessories not listed at purchase excluded
• Loss unless theft coverage is specified (not included)

🎁 Additional Benefits

• Tech Support: Access to 24/7 technical support
• No Lemon Guarantee: Not applicable
• Transferable: Warranty may be transferable subject to terms
• Multi-Device Discount: Not specified
• Cancel Anytime: Subject to pro-rated refund policy

📦 How to Purchase

• Purchase with your AudioCodes product or within authorized time frame
• Provide product details and proof of purchase
• Receive confirmation and coverage documents by email
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with this extended hardware replacement plan.