AudioCodes AHR-M1288_S7/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection for your AudioCodes products.
The AudioCodes AHR-M1288_S7/YR warranty/support extension provides 1 year of coverage that extends your existing manufacturer warranty with advanced hardware replacement options and expert technical support. This plan is ideal for customers seeking financial protection and hassle-free repairs on their AudioCodes networking equipment.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects occurring after the original manufacturer warranty period.
📋 Coverage Details
- Duration: 1 year of coverage starting after the manufacturer warranty ends.
- Number of Claims: Unlimited claims during the coverage period.
- Claim Limit: Claims subject to authorization and coverage terms.
🔧 Service & Repairs
- Service Type: Advanced hardware replacement including repair and return.
- Repair Method: Remote support with options for repair, mail-in service, and advance hardware replacements.
- Replacement Type: Refurbished or comparable replacement units provided under the plan.
- Turnaround Time: Fast response with possible 4-hour managed spares service.
- Parts Quality: Certified replacement parts ensuring product integrity.
📞 Claims Process
- How to File: Claims can be submitted via online portal or by contacting AudioCodes Global Support team.
- Support Hours: 24/7 remote technical support availability.
- Documentation Required: Proof of purchase and device details.
- Claim Approval: Timely approval based on coverage compliance.
- No Hassle Promise: Streamlined claim process with expert assistance.
📱 Eligible Products
- Product Categories: General Electronics, specifically AudioCodes networking hardware.
- Product Condition: New products covered post manufacturer warranty.
- Purchase Requirements: Purchase of warranty extension within the specified period of original product purchase.
- Excluded Products: Commercially used or previously damaged units are excluded.
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use exclusions
- Software issues, viruses, data loss
- Accessories not included in purchase
- Loss unless theft coverage included
🎁 Additional Benefits
- Tech Support: 24/7 global technical support.
📦 How to Purchase
- Purchase with your AudioCodes product or within the allowable timeframe.
- Provide product and purchase details for verification.
- Receive quick confirmation and your coverage documents.
- Register your coverage online if applicable.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Advanced Hardware Replacement – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Advanced Hardware Replaceme...
