APC 3 Year 1000 Node InfraStruXure Central Software Support Contract
Reliable software support providing peace of mind and continuous product functionality.
The APC 3 Year 1000 Node InfraStruXure Central Software Support Contract delivers expert software support and updates for InfraStruXure Central server appliances and licenses. Designed to protect your investment with hassle-free assistance, it ensures your software environment remains secure and up to date.
✅ What's Covered
- Mechanical/Electrical Failure: Not covered (software support contract)
- Power Surge Protection: Not covered
- Accidental Damage: Not covered
- Screen Damage: Not covered
- Battery Degradation: Not covered
- Theft Protection: Not covered
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 3 years of coverage from purchase date
- Coverage Start: From purchase date of the support contract
- Number of Claims: Unlimited access to support and updates
- Claim Limit: Not applicable (support-focused contract)
🔧 Service & Repairs
- Service Type: Software support, troubleshooting, and updates
- Repair Method: Remote assistance and software patches
- Replacement Type: Not applicable
- Turnaround Time: 24/7 telephone technical support available
- Parts Quality: Not applicable
📞 Claims Process
- How to File: 24/7 telephone support line
- Support Hours: 24/7 availability
- Documentation Required: Software license details and support contract
- Claim Approval: Immediate access to support
- No Hassle Promise: Streamlined, expert support whenever needed
📱 Eligible Products
- Product Categories: InfraStruXure Central server appliances and related licenses
- Product Condition: New and registered devices
- Purchase Requirements: Support contract required per server appliance and license
- Excluded Products: Non-InfraStruXure Central products
❌ What's Not Covered
- Hardware failures outside software support scope
- Accidental damage, theft, or physical repairs
- Pre-existing hardware defects
- Software not licensed or registered with APC
- Commercial misuse beyond normal software operations
- Data loss or software customization issues
🎁 Additional Benefits
- Tech Support: 24/7 telephone technical support included
- No Lemon Guarantee: Not applicable
- Transferable: Support contract tied to licensed software and appliance
- Multi-Device Discount: Not applicable
- Cancel Anytime: Terms per contract agreement
📦 How to Purchase
- Purchase with InfraStruXure Central server appliance or software license
- Provide license and purchase details
- Receive confirmation and support documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with expert software support for uninterrupted operations.
APC – 3-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 3-Year Extended Warranty / Standard Protection – General Elec...
