APC 3-Year 100 Node InfraStruXure Central Software Support Contract
Reliable extended coverage providing comprehensive software support and peace of mind.
The APC 3-Year 100 Node InfraStruXure Central Software Support Contract offers essential software support coverage for InfraStruXure Central server appliances and licensed software. This contract ensures continued access to technical assistance and software updates, protecting your investment against software-related issues and minimizing operational disruptions.
✅ What's Covered
- Mechanical/Electrical Failure: Covers defects and software support issues beyond the manufacturer warranty period.
📋 Coverage Details
- Duration: 3 years of coverage starting from the purchase date.
- Coverage Start: From purchase date.
- Number of Claims: Unlimited claims during contract term.
- Claim Limit: Subject to terms of the software support contract.
🔧 Service & Repairs
- Service Type: Software updates and technical support.
- Repair Method: Remote support and software fixes.
- Replacement Type: Not applicable (software license support).
- Turnaround Time: As per service agreement.
- Parts Quality: Not applicable.
📞 Claims Process
- How to File: Contact 24/7 telephone technical support.
- Support Hours: 24x7 availability.
- Documentation Required: License information and purchase details.
- Claim Approval: Typically immediate via support hotline.
- No Hassle Promise: Dedicated expert assistance throughout contract.
📱 Eligible Products
- Product Categories: InfraStruXure Central server appliances and licensed software.
- Product Condition: New and valid licensed products.
- Purchase Requirements: Contract required per appliance and license purchased.
- Excluded Products: Non-licensed software and third-party devices.
❌ What's Not Covered
- Physical hardware repairs are excluded.
- Loss or theft of hardware or licenses.
- Issues arising from misuse, unauthorized modifications, or external factors.
- Software issues unrelated to InfraStruXure Central support.
🎁 Additional Benefits
- Tech Support: 24/7 telephone technical assistance included.
- No Lemon Guarantee: Not applicable.
- Transferable: Contract tied to licensed device; transfer terms per agreement.
- Multi-Device Discount: Not stated.
- Cancel Anytime: Subject to contract terms.
📦 How to Purchase
- Purchase alongside InfraStruXure Central appliance or license.
- Provide device and license details upon purchase.
- Receive confirmation and access to software support services.
- Register product/license as required for activation.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with reliable software support and enjoy worry-free ownership.
APC – 3-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 3-Year Extended Warranty / Standard Protection – General Elec...
