APC 3 Year 500 Node InfraStruXure Central Software Support Contract
Reliable software support providing comprehensive protection and peace of mind.
The APC 3 Year 500 Node InfraStruXure Central Software Support Contract delivers ongoing software support, updates, and 24/7 technical assistance for InfraStruXure Central server appliances and licenses. Designed to ensure uninterrupted operation and financial protection for your critical infrastructure investment.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage includes defects and failures after the manufacturer warranty expires.
- Power Surge Protection: Guarding against electrical surge damage.
📋 Coverage Details
- Duration: 3 years of coverage from contract start date.
- Coverage Start: From purchase date, covering software support and updates.
- Number of Claims: Unlimited support incidents within contract term.
- Claim Limit: Not applicable for software support services.
🔧 Service & Repairs
- Service Type: Telephone technical support and software updates.
- Repair Method: Remote assistance and software patches.
- Replacement Type: Software enhancements and compatibility development.
- Turnaround Time: Ongoing support with rapid response during contract.
- Parts Quality: Not applicable (software-focused support).
📞 Claims Process
- How to File: 24/7 telephone support hotline.
- Support Hours: 24 hours a day, 7 days a week.
- Documentation Required: Valid contract and product license details.
- Claim Approval: Immediate support access upon contract verification.
- No Hassle Promise: Streamlined process for rapid software issue resolution.
📱 Eligible Products
- Product Categories: InfraStruXure Central server appliances and licenses.
- Product Condition: New and valid licensed appliances only.
- Purchase Requirements: Contract required per server appliance and license bought.
- Excluded Products: Products not licensed or unsupported appliances.
❌ What's Not Covered
- Pre-existing software issues prior to contract purchase.
- Hardware failures not related to software support.
- Unauthorized software modifications or third-party applications.
- Commercial misuse beyond licensed terms.
- Data loss or virus-related problems.
🎁 Additional Benefits
- Tech Support: 24/7 telephone technical support included.
- No Lemon Guarantee: Not applicable.
- Transferable: Contract applies per licensed appliance as purchased.
- Multi-Device Discount: Not specified.
- Cancel Anytime: Subject to contract terms.
📦 How to Purchase
- Purchase with InfraStruXure Central server appliance or license.
- Provide product license and contract details.
- Receive confirmation and software support access.
- Register your contract online if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your InfraStruXure Central investment and enjoy worry-free software support coverage.
APC – 3-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 3-Year Extended Warranty / Standard Protection – General Elec...
