APC 1 Year 500 Node InfraStruXure Central Software Support Contract
Reliable software support for your critical infrastructure.
The APC 1 Year 500 Node InfraStruXure Central Software Support Contract provides comprehensive software support including unlimited telephone technical assistance and software updates for InfraStruXure Central server appliances and licenses. This plan helps ensure your infrastructure runs smoothly with expert support and timely issue resolution.
✅ What's Covered
- Mechanical/Electrical Failure: Not applicable (software support only)
- Power Surge Protection: Not applicable
- Accidental Damage: Not applicable
- Screen Damage: Not applicable
- Battery Degradation: Not applicable
- Theft Protection: Not applicable
- Normal Wear and Tear: Not applicable
📋 Coverage Details
- Duration: 1 year of coverage starting from the effective contract date
- Coverage Start: From purchase date
- Number of Claims: Unlimited support requests
- Claim Limit: Not applicable
🔧 Service & Repairs
- Service Type: Telephone technical support and software updates
- Repair Method: Remote assistance and software patches
- Replacement Type: Not applicable
- Turnaround Time: 24/7 support with timely issue resolution
- Parts Quality: Not applicable
📞 Claims Process
- How to File: 24/7 telephone support
- Support Hours: 24/7 availability
- Documentation Required: Contract details and product license information
- Claim Approval: Immediate support based on contract terms
- No Hassle Promise: Easy access to expert technical support
📱 Eligible Products
- Product Categories: InfraStruXure Central server appliances and software licenses
- Product Condition: New license and server appliances only
- Purchase Requirements: One support contract per server appliance and license purchased
- Excluded Products: Non-InfraStruXure Central software or hardware
❌ What's Not Covered
- Hardware failure or damage outside software support scope
- Physical damage or theft of hardware
- Software not related to InfraStruXure Central
- Pre-existing defects or issues prior to contract
🎁 Additional Benefits
- Tech Support: 24/7 telephone technical assistance
- No Lemon Guarantee: Not applicable
- Transferable: Not specified
- Multi-Device Discount: Not applicable
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase support contract with InfraStruXure Central appliances and licenses
- Provide product and license details at time of purchase
- Receive confirmation and support contract documents
- Register product as required by APC
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your infrastructure investment with reliable software support and enjoy worry-free operation.
APC – 1-Year Extended Warranty / Standard Protection – Office Equipment
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 1-Year Extended Warranty / Standard Protection – Office Equip...
