APC 1-Year Extended Warranty – Standard Protection – Office Equipment
Reliable protection for your critical power equipment, providing peace of mind and financial security.
The APC 1-Year Extended Warranty – Standard Protection – Office Equipment offers professional preventive maintenance and coverage for eligible Galaxy 3500 or SUVT 10 - 15 kVA UPS units. Designed to extend the service life and optimize performance, this plan ensures hassle-free upkeep and reduces costly downtime by certified technicians.
✅ What's Covered
- Mechanical/Electrical Failure: Component checks and repairs after manufacturer warranty to ensure functional reliability
- Power Surge Protection: Included through system verification during maintenance
- Normal Wear and Tear: Cleaning and inspection to prevent dust and grime build-up
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Coverage Start: Effective immediately upon purchase
- Number of Claims: Unlimited preventive maintenance visits during the term
- Claim Limit: Not applicable – service visit plan
🔧 Service & Repairs
- Service Type: Preventive maintenance and diagnostic checks
- Repair Method: On-site servicing by certified Field Service Engineers
- Replacement Type: Not applicable – maintenance service only
- Turnaround Time: Scheduled visits during standard 5x8 business hours
- Parts Quality: OEM certified components used if repairs required
📞 Claims Process
- How to File: Contact APC Certified Field Service Engineer or authorized APC service channel
- Support Hours: Standard business hours, 5 days a week
- Documentation Required: Service agreement and product details
- Claim Approval: Typically approved as per service contract terms
- No Hassle Promise: Professional scheduled visits reduce unplanned downtime
📱 Eligible Products
- Product Categories: Office Equipment, specifically Galaxy 3500 or SUVT 10 - 15 kVA UPS units
- Product Condition: New equipment eligible under service contract
- Purchase Requirements: Service contract must be active at time of service
- Excluded Products: Non-UPS equipment and units outside specified models
❌ What's Not Covered
- Pre-existing damage or defects not reported before service start
- Accidental damage (drops, spills) outside preventive maintenance scope
- Intentional damage or misuse
- Commercial misuse beyond contract scope
- Software issues or data loss
- Accessories not listed in product agreement
- Loss or theft not included
🎁 Additional Benefits
- Tech Support: Access to APC Certified Field Service Engineers
- No Lemon Guarantee: Not applicable
- Transferable: Service contract terms apply
- Multi-Device Discount: Not specified
- Cancel Anytime: Subject to contract terms
📦 How to Purchase
- Purchase service contract with UPS or within contract agreement window
- Provide product serial and purchase details
- Receive confirmation and service scheduling information
- Register product online if required by contract
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with expert preventive maintenance to ensure uninterrupted power and avoid unexpected repair costs.
APC – 1-Year Extended Warranty – Standard Protection – Office Equipment
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 1-Year Extended Warranty – Standard Protection – Office Equip...
