APC 1 Year 25 Node InfraStruXure Central Software Support Contract
Reliable software support contract to protect your investment and ensure continuous operation.
The APC 1 Year 25 Node InfraStruXure Central Software Support Contract provides comprehensive technical support for InfraStruXure Central server appliances and licenses. It delivers financial protection through hassle-free software maintenance and updates, ensuring smooth IT infrastructure management.
✅ What's Covered
- Mechanical/Electrical Failure: Troubleshooting and resolving software faults beyond manufacturer warranty coverage
- Power Surge Protection: Not included
- Accidental Damage: Not included
- Screen Damage: Not applicable
- Battery Degradation: Not applicable
- Theft Protection: Not included
- Normal Wear and Tear: Not applicable
📋 Coverage Details
- Duration: 1 year of software support coverage starting from contract purchase date
- Coverage Start: From purchase date
- Number of Claims: Unlimited software support calls and assistance
- Claim Limit: Not applicable
🔧 Service & Repairs
- Service Type: Telephone technical support and software updates
- Repair Method: Remote diagnostics and guidance
- Replacement Type: Software updates and license maintenance
- Turnaround Time: 24/7 availability for support
- Parts Quality: Not applicable (software services only)
📞 Claims Process
- How to File: Phone support available 24/7
- Support Hours: 24/7 telephone technical support
- Documentation Required: Valid contract and product details
- Claim Approval: Immediate assistance upon verification
- No Hassle Promise: Easy access to software updates and technical help
📱 Eligible Products
- Product Categories: Server appliances and licenses for InfraStruXure Central
- Product Condition: New appliances and licenses
- Purchase Requirements: One contract per server appliance and license purchased
- Excluded Products: Non-compatible or third-party appliance software
❌ What's Not Covered
- Hardware defects or failures
- Physical damage to devices
- Loss or theft of hardware
- Software unrelated to InfraStruXure Central
- Pre-existing software issues not covered by contract
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
- No Lemon Guarantee: Not applicable
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with your InfraStruXure Central appliance or license
- Provide product license and proof of purchase
- Receive confirmation and contract documents
- Register online if required by vendor
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with dependable software support to ensure uninterrupted operation and avoid unexpected downtime.
APC – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 1-Year Extended Warranty / Standard Protection – General Elec...
