APC 1 Year InfraStruXure Central Standard Software Support Contract
Reliable software support ensuring continuous protection and peace of mind.
The APC 1 Year InfraStruXure Central Standard Software Support Contract provides comprehensive technical support and software updates for InfraStruXure Central server appliances and licenses. This warranty offers financial protection and hassle-free access to expert assistance, helping you maintain smooth and secure software operation.
✅ What's Covered
- Mechanical/Electrical Failure: Support for software defects and related issues after manufacturer warranty
- Power Surge Protection: Included via software safeguards and support
- Accidental Damage: Not covered
- Screen Damage: Not covered
- Battery Degradation: Not applicable
- Theft Protection: Not included
- Normal Wear and Tear: Not applicable
📋 Coverage Details
- Duration: 1 year of coverage starting from contract activation
- Coverage Start: From purchase date
- Number of Claims: Unlimited during contract term
- Claim Limit: As per contract terms; subject to software support scope
🔧 Service & Repairs
- Service Type: Software support, updates, and troubleshooting
- Repair Method: Remote assistance and software patches
- Replacement Type: Not applicable
- Turnaround Time: 24/7 support availability ensures prompt response
- Parts Quality: Not applicable
📞 Claims Process
- How to File: 24x7 telephone technical support
- Support Hours: 24/7
- Documentation Required: Proof of contract purchase and device details
- Claim Approval: Typically immediate with technical support
- No Hassle Promise: Streamlined support with expert resolution
📱 Eligible Products
- Product Categories: InfraStruXure Central server appliances and licenses (General Electronics)
- Product Condition: New and licensed products
- Purchase Requirements: Separate contract required per server appliance and license
- Excluded Products: Non-InfraStruXure Central products and hardware issues
❌ What's Not Covered
- Hardware failures and physical damage
- Accidental damage, theft, and loss
- Software not covered by InfraStruXure Central license
- Pre-existing defects not reported at contract start
- Commercial misuse beyond license scope
🎁 Additional Benefits
- Tech Support: 24/7 telephone technical support included
- No Lemon Guarantee: Not applicable
- Transferable: Contract applies per appliance; transfer as per license terms
- Multi-Device Discount: Not specified
- Cancel Anytime: Subject to contract terms
📦 How to Purchase
- Purchase along with each InfraStruXure Central server appliance or license
- Provide license and purchase details
- Receive contract confirmation and activation details
- Register license as required by APC
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with expert support and enjoy worry-free software operation throughout your coverage period.
APC – 1-Year Extended Warranty – Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 1-Year Extended Warranty – Standard Protection – General Elec...
