APC 1 Year 100 Node InfraStruXure Central Software Support Contract
Reliable software support to protect your critical infrastructure and ensure peace of mind.
The APC 1 Year 100 Node InfraStruXure Central Software Support Contract provides comprehensive software support coverage for InfraStruXure Central server appliances and licenses. This plan delivers continuous software updates, 24/7 technical assistance, and expert troubleshooting to keep your infrastructure management running smoothly and minimize downtime.
✅ What's Covered
- Mechanical/Electrical Failure: Software support and defect resolution during contract term
- Power Surge Protection: Not included
- Accidental Damage: Not included
- Screen Damage: Not included
- Battery Degradation: Not included
- Theft Protection: Not included
- Normal Wear and Tear: Not included
📋 Coverage Details
- Duration: 1 year of software support coverage from contract activation
- Coverage Start: Effective from date of contract activation
- Number of Claims: Unlimited software support incidents
- Claim Limit: Not applicable for software support
🔧 Service & Repairs
- Service Type: Technical support and software updates
- Repair Method: Remote assistance and troubleshooting
- Replacement Type: Not applicable
- Turnaround Time: Immediate phone and remote support
- Parts Quality: Not applicable
📞 Claims Process
- How to File: 24/7 telephone support
- Support Hours: 24/7 availability
- Documentation Required: Contract details, product and license information
- Claim Approval: Immediate access upon contract activation
- No Hassle Promise: Seamless support experience with expert technicians
📱 Eligible Products
- Product Categories: Software support for InfraStruXure Central server appliances and licenses
- Product Condition: New and existing licensed products
- Purchase Requirements: One software support contract per server appliance/license
- Excluded Products: Hardware components and unrelated software
❌ What's Not Covered
- Hardware failures or physical damage
- Accidental damage, theft, or environmental damage
- Normal wear and tear
- Commercial misuse or unauthorized modifications
- Software viruses or data loss
🎁 Additional Benefits
- Tech Support: 24/7 expert telephone support included
- No Lemon Guarantee: Not applicable
- Transferable: Not specified
- Multi-Device Discount: Not applicable
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase contract with server appliance or license
- Provide product and license details
- Receive confirmation and coverage documents
- Register your product if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your critical infrastructure investments with trusted software support and avoid unexpected downtime.
APC – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 1-Year Extended Warranty / Standard Protection – General Elec...
