APC WMS1M25N Warranty/Support Extension
Reliable protection and expert support for your technology investment.
The APC WMS1M25N Warranty/Support Extension offers 1 year of comprehensive software support for StruxureWare Data Center Expert server appliances and licenses. Designed to ensure ongoing maintenance and peace of mind, it provides hassle-free access to updates and 24/7 telephone technical assistance.
✅ What's Covered
-
Mechanical/Electrical Failure: Software defects and issues beyond the manufacturer warranty period are covered
-
Power Surge Protection: Not included
-
Accidental Damage: Not included
-
Screen Damage: Not applicable
-
Battery Degradation: Not applicable
-
Theft Protection: Not included
-
Normal Wear and Tear: Not covered
📋 Coverage Details
-
Duration: 1 year of coverage starting from purchase date
-
Coverage Start: From purchase date
-
Number of Claims: Unlimited claims during contract term
-
Claim Limit: No stated maximum payout per claim
🔧 Service & Repairs
-
Service Type: Software support and updates
-
Repair Method: Remote troubleshooting and software patches
-
Replacement Type: Not applicable
-
Turnaround Time: Immediate access to 24/7 support
-
Parts Quality: Not applicable
📞 Claims Process
-
How to File: Via telephone technical support
-
Support Hours: 24/7 availability
-
Documentation Required: Purchase receipt and license details
-
Claim Approval: Instant for eligible software issues
-
No Hassle Promise: Straightforward process with expert assistance
📱 Eligible Products
-
Product Categories: General Electronics, specifically StruxureWare Data Center Expert server appliances and licenses
-
Product Condition: New and licensed devices
-
Purchase Requirements: One license per support contract required
-
Excluded Products: Non-licensed or unsupported products
❌ What's Not Covered
- Physical or accidental damage to hardware
- Power surge damage
- Theft or loss
- Software not related to StruxureWare
- Commercial misuse or abuse
- Accessories not covered under license
- Normal wear and tear
🎁 Additional Benefits
-
Tech Support: 24/7 telephone technical support included
-
No Lemon Guarantee: Not applicable
-
Transferable: Not specified
-
Multi-Device Discount: Not specified
-
Cancel Anytime: Not specified
📦 How to Purchase
- Purchase alongside your StruxureWare license
- Provide license and purchase receipt details
- Receive confirmation and support contract documentation
- Register product license as required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with reliable support and avoid unexpected software maintenance costs.