POLY 1-Year Extended Warranty / Standard Protection – Office Equipment
Reliable protection for your investment and worry-free ownership.
The POLY 1-Year Extended Warranty / Standard Protection provides comprehensive coverage against mechanical and electrical failures plus power surge protection for new office equipment. Designed for office devices like video bars and accessories, this warranty ensures hassle-free repairs and advance replacements to extend the life of your purchase.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Not included
- Screen Damage: Not applicable
- Battery Degradation: Not specified
- Theft Protection: Not included
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 1 year of coverage from purchase date
- Number of Claims: Unlimited claims
- Claim Limit: Not specified
🔧 Service & Repairs
- Service Type: Advance hardware replacement
- Repair Method: Shipment with pre-paid next day delivery
- Replacement Type: New or equivalent model
- Turnaround Time: Next day shipping for minimal downtime
- Parts Quality: OEM or certified components
📞 Claims Process
- How to File: Online portal or customer support
- Support Hours: Not specified
- Documentation Required: Proof of purchase and device details
- Claim Approval: Typical timely approval to expedite replacement
- No Hassle Promise: Streamlined claims with advance replacement
📱 Eligible Products
- Product Categories: Office equipment such as video bars and accessories
- Product Condition: New personal devices
- Purchase Requirements: Must purchase warranty along with device
- Excluded Products: Commercial use not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that doesn't affect function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss and theft
🎁 Additional Benefits
- Tech Support: Available as part of Poly's premium software access
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with your Poly Studio P15 video bar
- Provide device and receipt information
- Receive confirmation and coverage documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. POLY reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Poly's trusted extended warranty.
POLY – 1-Year Extended Warranty / Standard Protection – Office Equipment
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
POLY – 1-Year Extended Warranty / Standard Protection – Office Equi...
