POLY 1-Year Extended Warranty – Basic Protection – Office Equipment

Reliable peace of mind for your Poly Studio X70 and TC10 devices.

The POLY 1-Year Extended Warranty – Basic Protection – Office Equipment offers extended coverage for mechanical and electrical failures after the manufacturer warranty expires. Designed specifically for new Office Equipment like Poly Studio X70 and TC10, this plan provides hassle-free repairs and financial protection for products less than one year out of support.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects after manufacturer warranty

📋 Coverage Details

• Duration: 1 year of coverage starting after manufacturer warranty expires
• Coverage Start: After manufacturer warranty expiration
• Number of Claims: Unlimited claims per plan term
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair or replacement options
• Repair Method: Depot service or mail-in
• Replacement Type: Refurbished or comparable model
• Turnaround Time: Typically within 10 business days
• Parts Quality: Certified replacement parts

📞 Claims Process

• How to File: Online claim portal or phone support
• Support Hours: Business hours, Monday to Friday
• Documentation Required: Proof of purchase and product details
• Claim Approval: Usually within 48 hours
• No Hassle Promise: Streamlined process for quick resolutions

📱 Eligible Products

• Product Categories: Office Equipment such as Poly Studio X70 and TC10
• Product Condition: New products only
• Purchase Requirements: Must purchase within 12 months of product warranty expiration
• Excluded Products: Products with pre-existing damage or commercial intensive use

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not listed on original purchase
• Loss, as theft coverage is not included

🎁 Additional Benefits

• Tech Support: Access to specialized technical support during business hours
• Transferable: Warranty can be transferred to a new owner if device is sold

📦 How to Purchase

• Purchase within 12 months after manufacturer warranty expires
• Provide product details and receipt at registration
• Receive confirmation and warranty documents for your records
• Register your product online as required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. POLY reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with extended coverage for your Office Equipment.