POLY 1-Year Extended Warranty – Basic Protection – Office Equipment
Reliable extended protection for your office equipment investment.
The POLY 1-Year Extended Warranty provides financial protection against unexpected mechanical and electrical failures for eligible office equipment, including the Poly Studio E60 Smart Camera. This plan offers hassle-free repair and support to keep your device performing beyond the original manufacturer warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
📋 Coverage Details
- Duration: 1 year of coverage starting after manufacturer warranty expires
- Coverage Start: After manufacturer warranty expires
- Number of Claims: Unlimited claims during coverage term
- Claim Limit: Subject to provider terms
🔧 Service & Repairs
- Service Type: Repair or replacement options provided
- Repair Method: Depot mail-in service
- Replacement Type: Refurbished or comparable model
- Turnaround Time: Typically within 7-10 business days
- Parts Quality: Certified OEM components
📞 Claims Process
- How to File: Online claims portal or phone support
- Support Hours: Business hours support
- Documentation Required: Purchase receipt and device information
- Claim Approval: Typically within 48 hours
- No Hassle Promise: Streamlined claims process with customer satisfaction priority
📱 Eligible Products
- Product Categories: Office Equipment including Poly Studio E60 Smart Camera
- Product Condition: New or manufacturer warranty expired
- Purchase Requirements: Reactivation fee applies for products more than 1 year out of support
- Excluded Products: Commercial rental equipment, pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business use beyond normal consumer terms
- Software issues, viruses, or data loss
- Accessories not listed with original purchase
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: Access to knowledgeable support staff during business hours
- No Lemon Guarantee: N/A
- Transferable: Not applicable for reactivation service
- Multi-Device Discount: N/A
- Cancel Anytime: Pro-rated refunds available per terms
📦 How to Purchase
- Purchase through authorized reseller or directly with provider
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. POLY reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with POLY extended service coverage.
HP Poly 1 Year Extended Warranty / Basic Protection - Office Equipment
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
HP Poly 1 Year Extended Warranty / Basic Protection - Office Equipment
