POLY 1-Year Extended Warranty – Basic Protection

Reliable protection for your communication equipment and peace of mind.

The POLY 1-Year Extended Warranty – Basic Protection provides essential mechanical and electrical failure coverage for general electronics products less than one year out of manufacturer support, ensuring hassle-free warranty reactivation and financial protection.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the original manufacturer warranty expires

📋 Coverage Details

• Duration: 1 year of coverage starting after manufacturer warranty expires
• Coverage Start: Upon reactivation for products less than one year out of support
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: As per policy terms

🔧 Service & Repairs

• Service Type: Reactivation of warranty service, repair or replacement options as per original plan
• Repair Method: Mail-in or depot service
• Replacement Type: Refurbished or comparable model if repair is not feasible
• Turnaround Time: Standard repair times apply
• Parts Quality: OEM or certified components

📞 Claims Process

• How to File: Online portal or customer support
• Support Hours: Business hours
• Documentation Required: Proof of purchase and service history
• Claim Approval: Typical approval time within days
• No Hassle Promise: Simple and straightforward process for reactivation

📱 Eligible Products

• Product Categories: General Electronics including communication devices
• Product Condition: Products less than one year out of manufacturer support
• Purchase Requirements: Reactivation for products out of support under one year
• Excluded Products: Commercial use or products with pre-existing irreparable damage

❌ What's Not Covered

• Pre-existing damage or defects prior to reactivation
• Cosmetic damage that does not impair function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, or data loss
• Accessories not originally covered
• Loss (theft not covered)

🎁 Additional Benefits

• Transferable: Coverage can be transferred to new owner
• Cancel Anytime: Pro-rated refunds available on cancellation

📦 How to Purchase

• Purchase at point of product or within eligibility period
• Provide product details and proof of ownership
• Receive confirmation and coverage documentation
• Register product online where required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. POLY reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with POLY extended warranty coverage.