HP Poly CloudConnect Endpoint Remote Install Addon of 1 EP Excludes Initial Cloud Setup

Reliable protection and peace of mind for your extended warranty purchase.

The HP Poly CloudConnect Endpoint Remote Install Addon of 1 EP offers financial protection and hassle-free remote installation support for your extended warranty services. This plan covers mechanical and electrical failures for new products purchased alongside related cloud services, ensuring your equipment remains operational without the burden of unexpected repair costs.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects occurring after the manufacturer’s warranty expires.
• Power Surge Protection: Not included.
• Accidental Damage: Not included.
• Screen Damage: Not applicable.
• Battery Degradation: Not applicable.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 1 year of coverage from the date of purchase.
• Coverage Start: Coverage begins immediately upon purchase.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: Subject to plan terms and conditions.

🔧 Service & Repairs

• Service Type: Support and remote installation assistance.
• Repair Method: Remote support only; onsite repairs are not included.
• Replacement Type: Not applicable.
• Turnaround Time: As specified in the service agreement.
• Parts Quality: Not applicable.

📞 Claims Process

• How to File: Via online portal or phone support.
• Support Hours: Available during business hours.
• Documentation Required: Purchase receipt and service details.
• Claim Approval: Typically processed within 3-5 business days.
• No Hassle Promise: Easy and straightforward claims process with dedicated support.

📱 Eligible Products

• Product Categories: Extended warranty service addons under general electronics.
• Product Condition: New products only.
• Purchase Requirements: Must be purchased alongside related product services.
• Excluded Products: Initial cloud setup services and commercial bulk licenses.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that does not affect function.
• Intentional damage or misuse.
• Commercial or business use beyond the defined scope.
• Software issues, viruses, and data loss.
• Accessories not included in the original purchase.
• Loss, unless theft coverage is included.

🎁 Additional Benefits

• Tech Support: Access to specialized remote installation support.
• No Lemon Guarantee: Not applicable.
• Transferable: Not applicable.
• Multi-Device Discount: Not applicable.
• Cancel Anytime: Subject to pro-rated refund policy.

📦 How to Purchase

• Purchase alongside your cloud services or within the specified timeframe.
• Provide product and service details along with your receipt.
• Receive confirmation and coverage documentation.
• Register online if required.

📄 Terms & Conditions

Full terms and conditions are available upon purchase. Coverage is subject to the terms of the protection plan agreement. POLY reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with this dependable service addon.