POLY 1-Year Extended Warranty – Basic Protection for EagleEye Cameras
Reliable coverage for your EagleEye camera investment providing peace of mind and financial protection.
The POLY 1-Year Extended Warranty – Basic Protection offers mechanical and electrical failure coverage for EagleEye IV and EagleEye III cameras that are more than one year out of manufacturer warranty. This plan ensures hassle-free repairs and support to protect your device after the original warranty expires.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
📋 Coverage Details
- Duration: 1 year of coverage starting after manufacturer warranty expires
- Coverage Start: After manufacturer warranty expires
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms
🔧 Service & Repairs
- Service Type: Repair or replacement
- Repair Method: Depot mail-in service
- Replacement Type: Refurbished or comparable model
- Turnaround Time: Typically 7-14 business days
- Parts Quality: OEM or certified components
📞 Claims Process
- How to File: Online portal or phone
- Support Hours: Business hours
- Documentation Required: Purchase receipt and device information
- Claim Approval: Usually within 3 business days
- No Hassle Promise: Streamlined process for prompt service
📱 Eligible Products
- Product Categories: EagleEye IV or EagleEye III Cameras
- Product Condition: New or manufacturer-certified refurbished devices
- Purchase Requirements: Purchased within approved time after original warranty expiration
- Excluded Products: Commercial use devices or previously damaged units
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect functionality
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, or data loss
- Accessories not included with the original purchase
- Loss or theft
🎁 Additional Benefits
- Tech Support: Access to technical support during business hours
- No Lemon Guarantee: Not applicable
- Transferable: Warranty non-transferable
- Multi-Device Discount: Not applicable
- Cancel Anytime: Pro-rated refund available upon cancellation
📦 How to Purchase
- Purchase within the approved timeframe after product warranty expiration
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. POLY reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy peace of mind with extended coverage beyond the manufacturer warranty.
POLY – 1-Year Extended Warranty – Basic Protection – Cameras & Photo
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Care information
Care information
👉 If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
👉Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
👉Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
👉Orders are only processed Monday-Friday (and not on public holidays).
👉You can expect your order to arrive within 3-5 days.
👉We do not ship to PO box addresses.
👉Our full shipping policy can be found here.
POLY – 1-Year Extended Warranty – Basic Protection – Cameras & ...
