Lenovo 5Y Courier/Carry-in Upgrade 5 year(s)

Reliable protection for extended peace of mind

The Lenovo 5Y Courier/Carry-in Upgrade 5 year(s) provides extended warranty coverage for your Lenovo laptops and computers, ensuring financial protection beyond the manufacturer warranty. This plan offers hassle-free repairs and support, helping your business stay productive with minimal downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty expires
• Power Surge Protection: Damage caused by electrical surges is included

📋 Coverage Details

• Duration: 5 years of coverage from upgrade purchase date
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No specific maximum payout per claim stated

🔧 Service & Repairs

• Service Type: Repair service for covered failures
• Repair Method: On-site service by certified technician within metropolitan areas; carry-in or courier if applicable
• Replacement Type: Repair or replacement with OEM parts
• Turnaround Time: Service dispatched during normal business hours; next-day dispatch for calls before 4 pm
• Parts Quality: Certified Lenovo parts and components

📞 Claims Process

• How to File: Phone support and certified technician dispatch if required
• Support Hours: Lenovo normal in-country business hours, calls after 4 pm require additional business day
• Documentation Required: Proof of purchase and product details
• Claim Approval: Determined after telephone troubleshooting
• No Hassle Promise: Technician dispatched to your location if not resolved remotely

📱 Eligible Products

• Product Categories: Laptops & Computers
• Product Condition: New Lenovo products covered
• Purchase Requirements: Upgrade plan to extend existing warranty
• Excluded Products: Products outside Lenovo brand or non-covered usage

❌ What's Not Covered

• Pre-existing damage or defects
• Accidental damage (not included under Standard Protection)
• Theft or loss
• Normal wear and tear
• Software issues, viruses, or data loss

🎁 Additional Benefits

• Tech Support: Phone support during business hours
• Transferable: Coverage transferable with product ownership

📦 How to Purchase

• Purchase with Lenovo product or as an upgrade to existing warranty
• Provide Lenovo product details and proof of purchase
• Receive confirmation and coverage documents
• Register your warranty extension online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo’s extended warranty and enjoy worry-free ownership.