Lenovo Premier Support – Extended service agreement – 5 years
Reliable extended protection for your Lenovo ThinkStation and ThinkVision products.
The Lenovo Premier Support – Extended service agreement – 5 years provides comprehensive hardware and software support for eligible Lenovo ThinkStation and ThinkVision products. It offers financial protection and hassle-free repairs through expert technicians to keep your systems running optimally.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Not covered
- Screen Damage: Not covered
- Battery Degradation: Not covered
- Theft Protection: Not covered
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 5 years of coverage starting from the original warranty expiration
- Number of Claims: Unlimited claims
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair and replacement by qualified Lenovo technicians
- Repair Method: On-site service with next-business-day response
- Replacement Type: New or certified refurbished parts and devices
- Turnaround Time: Typically next business day for onsite repairs
- Parts Quality: OEM parts and certified components used
📞 Claims Process
- How to File: Via dedicated phone line with no phone tree navigation
- Support Hours: 24/7/365 availability for advanced technical support
- Documentation Required: Proof of purchase and product details
- Claim Approval: Rapid and expert assessment aiming for first-time resolution
- No Hassle Promise: Streamlined claim process with a single point of contact
📱 Eligible Products
- Product Categories: Lenovo ThinkStation P700, P710, P720, P900, P910, P920 and ThinkVision monitors
- Product Condition: New Lenovo products only
- Purchase Requirements: Must purchase warranty upgrade as specified by Lenovo
- Excluded Products: Non-Lenovo products, commercial misuse not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Accidental damage including drops and spills
- Theft of device
- Normal wear and tear such as cosmetic damages
- Software issues, viruses, and data loss
- Accessories not originally covered
🎁 Additional Benefits
- Tech Support: 24/7 advanced-level technical support with prioritized service
- No Lemon Guarantee: Not specified
- Transferable: Coverage can be transferred to a new owner
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase at time of product purchase or within Lenovo specified timeframe
- Provide product and purchase details for warranty registration
- Receive confirmation and coverage documentation from Lenovo
- Register your product online if required for full benefits
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support.
Lenovo – 5-Year Extended Warranty / Standard Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 5-Year Extended Warranty / Standard Protection – Laptops &...
