Lenovo 5 Year Onsite Support (Add-On) 5 year(s)

Reliable onsite warranty service for comprehensive PC protection

The Lenovo 5 Year Onsite Support add-on service extends coverage for your Lenovo devices beyond the base warranty, offering financial protection and hassle-free repairs through expert onsite technician visits.

✅ What's Covered

• Mechanical/Electrical Failure: Defects and component failures covered after manufacturer warranty expiration
• Power Surge Protection: Not included
• Accidental Damage: Not included
• Screen Damage: Not included
• Battery Degradation: Not included
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 5 years of onsite coverage matching the warranty term
• Number of Claims: Unlimited within coverage period
• Claim Limit: Subject to Lenovo service terms

🔧 Service & Repairs

• Service Type: Repair or exchange of failing device
• Repair Method: Onsite technician visits
• Replacement Type: Repair or exchange with equivalent unit
• Turnaround Time: Scheduled onsite appointment mutually agreed
• Parts Quality: Lenovo Qualified parts and OEM components

📞 Claims Process

• How to File: Remote problem determination followed by onsite service as needed
• Support Hours: Business hours support for onsite visits
• Documentation Required: Product information and service request
• Claim Approval: Determined after remote diagnostics
• No Hassle Promise: Streamlined onsite service to minimize downtime

📱 Eligible Products

• Product Categories: Laptops & Computers
• Product Condition: New devices with base warranty
• Purchase Requirements: Add-on must match warranty length; warranty extension required if shorter
• Excluded Products: Devices under shorter warranty, pre-existing damages

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect functionality
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not included with original purchase
• Loss or theft (not included)

🎁 Additional Benefits

• Tech Support: Lenovo-trained technicians available for remote diagnosis
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase alongside or within warranty term
• Provide product details and valid receipt
• Receive confirmation and coverage documentation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo's trusted onsite extended warranty service.