Lenovo Keep Your Drive Add On - Extended service agreement - 4 years
Reliable data security and extended protection for your Lenovo laptops
The Lenovo Keep Your Drive Add On is an extended service agreement designed to protect your Lenovo laptops and computers for 4 years. This add-on service complements your system’s warranty by allowing you to retain custody of your drives, enhancing data security and offering peace of mind through hassle-free repairs and drive replacements.
✅ What's Covered
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Mechanical/Electrical Failure: Drive failures and defects covered under warranty
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Power Surge Protection: Not included
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Accidental Damage: Not included
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Screen Damage: Not included
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Battery Degradation: Not included
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Theft Protection: Not included
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Normal Wear and Tear: Not included
📋 Coverage Details
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Duration: 4 years of add-on coverage matching the system warranty term
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Number of Claims: Covers multiple drive failures
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Claim Limit: Not specified
🔧 Service & Repairs
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Service Type: Drive replacement under warranty with drive retention
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Repair Method: On-site or depot service depending on system model
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Replacement Type: OEM or refurbished drives as needed
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Turnaround Time: Standard Lenovo service timelines
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Parts Quality: Certified Lenovo components
📞 Claims Process
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How to File: Lenovo warranty service portal or authorized service centers
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Support Hours: Business hours support
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Documentation Required: Proof of purchase and device information
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Claim Approval: Typical warranty claim processing times apply
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No Hassle Promise: Simplifies failed drive management by allowing you to keep your drive
📱 Eligible Products
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Product Categories: Laptops & Computers (100e Chromebook Gen 4, 300e Yoga Chromebook Gen 4, V15 G4 AMN, V17 G3 IAP, V17 G4 IRU)
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Product Condition: New systems only
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Purchase Requirements: Must be purchased with the system or warranty extension
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Excluded Products: Systems without base warranty or unsupported models
❌ What's Not Covered
- Pre-existing damage or defects before purchase
- Cosmetic damage not affecting drive function
- Intentional damage or misuse of device
- Software issues, viruses, or data loss
- Loss, unless related to theft coverage (not included)
- Accessories not part of the original system purchase
🎁 Additional Benefits
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Tech Support: Access to Lenovo technical support for warranty services
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No Lemon Guarantee: Not specified
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Transferable: Coverage may be transferable with system ownership
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Multi-Device Discount: Not specified
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Cancel Anytime: Not specified
📦 How to Purchase
- Purchase at system checkout or with a warranty extension
- Provide product details and proof of system purchase
- Receive confirmation and coverage documentation
- Register product online if required by Lenovo
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with extended data security and enjoy worry-free ownership with Lenovo Keep Your Drive service.