Lenovo 4 Year Onsite Support (Add-On)

Reliable extended coverage for your Lenovo device delivering peace of mind and financial protection.

The Lenovo 4 Year Onsite Support (Add-On) provides additional warranty coverage to extend your existing base warranty, ensuring your Lenovo laptops and computers receive hassle-free onsite repairs by certified technicians following manufacturer standards.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects after the original manufacturer warranty ends.
• Power Surge Protection: Damage from electrical surges is covered.

📋 Coverage Details

• Duration: 4 years of coverage extending the existing warranty.
• Coverage Start: Must match or extend the base warranty term.
• Number of Claims: Unlimited claims throughout the coverage period.
• Claim Limit: As per Lenovo service policy.

🔧 Service & Repairs

• Service Type: Repair or replacement.
• Repair Method: Onsite technician visits after remote problem diagnosis.
• Replacement Type: Repair or exchange with certified Lenovo parts.
• Turnaround Time: Mutually agreed appointment for onsite service; faster than depot repair times.
• Parts Quality: Lenovo qualified parts used for repairs.

📞 Claims Process

• How to File: Through Lenovo support following initial remote problem diagnosis.
• Support Hours: Business hours (standard support hours).
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Prompt approval based on problem determination.
• No Hassle Promise: Streamlined remote-to-onsite escalation for repairs.

📱 Eligible Products

• Product Categories: Lenovo laptops and computers covered under Lenovo base warranty.
• Product Condition: New products with original warranty.
• Purchase Requirements: Must be purchased alongside or after base warranty to match duration.
• Excluded Products: Devices used commercially or with pre-existing damage.

❌ What's Not Covered

• Pre-existing damage or defects prior to add-on purchase.
• Cosmetic damage that does not affect function.
• Intentional damage or misuse.
• Commercial or business use.
• Software issues, viruses, or data loss.
• Accessories not included in original purchase.
• Loss or theft (not included in standard protection).

🎁 Additional Benefits

• Tech Support: Expert Lenovo technician assistance during remote and onsite service.
• Transferable: Coverage may transfer with device ownership (subject to Lenovo policy).

📦 How to Purchase

• Purchase with Lenovo device or add within warranty limits.
• Provide proof of purchase and product details.
• Receive confirmation and warranty documents.
• Register your product with Lenovo if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo onsite extended warranty coverage.