LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers

Comprehensive protection providing peace of mind and hassle-free repairs.

The LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers offers extended on-site warranty coverage including parts, labor, accidental damage, and theft protection for eligible Lenovo ThinkCentre desktops and all-in-one devices. This plan helps protect your investment with financial security and convenient repair services.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period
• Power Surge Protection: Damage caused by electrical surges included
• Accidental Damage: Drops, spills, cracks, and other real-life accidents protected
• Screen Damage: Coverage includes cracked or damaged displays
• Battery Degradation: Sealed battery replacement by certified technicians
• Theft Protection: Included with international coverage and accidental damage protection
• Normal Wear and Tear: Does not cover cosmetic wear like buttons or hinges

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial manufacturer warranty expires
• Coverage Start: After the 3-year on-site warranty period for eligible Lenovo ThinkCentre systems
• Number of Claims: Unlimited claims allowed within coverage period
• Claim Limit: Based on product value and repair costs

🔧 Service & Repairs

• Service Type: On-site repairs and replacements for eligible parts and damages
• Repair Method: On-site technician visits for diagnostic and repair services
• Replacement Type: Refurbished or comparable replacement units when necessary
• Turnaround Time: Next Business Day response for onsite service
• Parts Quality: OEM parts and Lenovo-certified components used in repairs

📞 Claims Process

• How to File: Claims submitted via Lenovo support portal or phone line
• Support Hours: 24/7 access to Lenovo support engineers
• Documentation Required: Proof of purchase, device serial number, and incident details
• Claim Approval: Rapid issue resolution typically within 24-48 hours
• No Hassle Promise: Streamlined claim process minimizing downtime and complexity

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90, M900 series, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops
• Product Condition: New and manufacturer-warranted products
• Purchase Requirements: Must be purchased with or before manufacturer warranty expiration
• Excluded Products: Consumer devices outside specified models, commercial misuse, pre-existing damages

❌ What's Not Covered

• Pre-existing damage or defects not reported at purchase
• Cosmetic damage that does not impact device function
• Intentional damage or misuse
• Commercial or non-business use if excluded
• Software issues, viruses, or data loss
• Accessories not part of original product purchase
• Loss or theft unless covered under included theft protection

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo certified support engineers
• No Lemon Guarantee: Replacement after multiple qualifying repair failures
• Transferable: Coverage can be transferred to new owners
• Multi-Device Discount: Savings available for multiple plan purchases
• Cancel Anytime: Pro-rated refund available upon plan cancellation

📦 How to Purchase

• Purchase alongside your Lenovo device or within warranty period
• Provide device details and proof of purchase
• Receive confirmation and plan documents promptly
• Register your product online for faster claims processing

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership and productivity.