LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers

Comprehensive protection providing peace of mind for your Lenovo devices.

The LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers offers extended coverage for eligible Lenovo ThinkCentre and ThinkPad laptops and desktop computers, delivering financial protection and hassle-free repairs after the original 3-year manufacturer warranty expires.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period.
• Accidental Damage: Protection against drops, spills, and cracks.
• Battery Degradation: Certified battery replacement to maintain device uptime.
• Theft Protection: Coverage for stolen devices with replacement options.

📋 Coverage Details

• Duration: 4 years of coverage starting after the original 3-year warranty ends.
• Coverage Start: Begins once the base manufacturer warranty expires.
• Number of Claims: Unlimited claims allowed during the coverage period.
• Claim Limit: Subject to Lenovo’s policy, typically full repair or replacement.

🔧 Service & Repairs

• Service Type: Repair or replacement services for covered issues.
• Repair Method: On-site repair by Lenovo certified technicians.
• Replacement Type: New or refurbished equivalent models as needed.
• Turnaround Time: Next business day response with rapid repair service.
• Parts Quality: OEM and Lenovo-certified parts ensuring quality and reliability.

📞 Claims Process

• How to File: File claims through Lenovo support portal or by phone.
• Support Hours: 24/7 access to dedicated Lenovo support engineers.
• Documentation Required: Proof of purchase, device details, and incident information.
• Claim Approval: Typically approved within 24 to 48 hours.
• No Hassle Promise: Streamlined process to minimize downtime and inconvenience.

📱 Eligible Products

• Product Categories: ThinkCentre M90 series, ThinkPad X1, and related Lenovo desktop and all-in-one computers.
• Product Condition: New devices with existing 3-year on-site warranty.
• Purchase Requirements: Must upgrade within warranty eligibility period.
• Excluded Products: Devices without standard base warranty or commercial use not covered.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage not affecting device functionality.
• Intentional damage, misuse, or neglect.
• Software issues, viruses, or data loss.
• Accessories not included with the original purchase.
• Loss unless covered under theft protection.

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo elite support engineers.
• Transferable: Coverage can be transferred to new owners upon sale.
• No Lemon Guarantee: Replacement after multiple repair attempts.

📦 How to Purchase

• Purchase upgrade through Lenovo or authorized resellers.
• Provide device and purchase details for enrollment.
• Receive confirmation and coverage documentation.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.