LENOVO – 4-Year Extended Warranty – Complete Protection – Laptops & Computers

Comprehensive protection and peace of mind for your Lenovo devices.

The LENOVO – 4-Year Extended Warranty – Complete Protection – Laptops & Computers provides extended coverage for eligible Lenovo ThinkCentre and ThinkBook systems originally covered by a 3-year on-site warranty. It ensures financial protection and hassle-free repair service to keep your devices running smoothly with minimal downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the original manufacturer warranty period.
• Power Surge Protection: Protection against damage caused by electrical surges.
• Accidental Damage: Coverage for drops, spills, and cracks to reduce repair costs and downtime.
• Screen Damage: Repair or replacement of cracked or damaged displays.
• Battery Degradation: Coverage includes sealed battery replacement to maintain device performance.
• Theft Protection: Included as part of comprehensive coverage to protect against device loss.
• Normal Wear and Tear: Covers issues like worn buttons, hinges, or ports.

📋 Coverage Details

• Duration: 4 years of coverage, starting after the initial 3-year manufacturer warranty expires.
• Coverage Start: Begins after the original manufacturer warranty ends.
• Number of Claims: Unlimited claims allowed during the coverage period.
• Claim Limit: No maximum payout per claim specified.

🔧 Service & Repairs

• Service Type: Repair or replacement with certified parts.
• Repair Method: On-site service to minimize downtime and improve convenience.
• Replacement Type: New or factory-certified refurbished devices when repair is not feasible.
• Turnaround Time: Next business day priority response and repair.
• Parts Quality: Use of OEM and factory-certified components.

📞 Claims Process

• How to File: Claims can be submitted online or through Lenovo customer support.
• Support Hours: 24/7 support available from Lenovo technicians.
• Documentation Required: Proof of purchase, device serial number, and damage details.
• Claim Approval: Typically approved within 1–2 business days.
• No Hassle Promise: Streamlined claims with customer satisfaction commitment.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90 series, M900, M90a Gen 2 & Gen 3, M910, M920z AIO, M93, X1 (consumer and business laptops & computers).
• Product Condition: New and manufacturer-certified refurbished devices.
• Purchase Requirements: Must upgrade within coverage period, tied to systems with an existing 3-year on-site warranty.
• Excluded Products: Devices with prior damage, commercial rentals, or outside listed models.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Cosmetic damage that does not affect device function.
• Intentional damage, misuse, or neglect.
• Commercial or heavy business use beyond standard warranty terms.
• Software issues, viruses, or data loss.
• Accessories not originally included with the product.
• Loss or theft not covered unless specified under theft protection.

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo support engineers.
• No Lemon Guarantee: Replacement available after multiple failed repairs.
• Transferable: Coverage can be transferred to a new owner if device is sold.
• Multi-Device Discount: Savings available when purchasing plans for multiple devices.
• Cancel Anytime: Pro-rated refunds available upon cancellation.

📦 How to Purchase

• Purchase together with your Lenovo device or within 30 days of product purchase.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documentation electronically.
• Register your product online to activate coverage (if required).

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.