Lenovo Premier Support Plus Upgrade - Extended Service Agreement - 4 Years On-Site

Comprehensive peace of mind with expert protection for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade - Extended Service Agreement - 4 Years On-Site extends coverage beyond the original manufacturer warranty to protect eligible Lenovo laptops and computers. This plan offers complete protection including mechanical, accidental, and theft coverage, ensuring hassle-free repairs and financial security.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs for hardware defects and failures beyond the manufacturer warranty period.
• Power Surge Protection: Coverage against electrical surge damage.
• Accidental Damage: Protection from drops, spills, and cracks up to plan limits.
• Screen Damage: Coverage for cracked or damaged displays.
• Battery Degradation: Replacement of sealed batteries to maintain device uptime.
• Theft Protection: Coverage for stolen devices as part of Complete Protection.
• Normal Wear and Tear: Coverage for wear such as buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years total coverage, beginning after the original 3-year manufacturer warranty expires.
• Coverage Start: Coverage begins after the manufacturer’s 3-year warranty period ends.
• Number of Claims: Unlimited claims within the coverage period.
• Claim Limit: No maximum payout per claim specified.

🔧 Service & Repairs

• Service Type: On-site repairs including parts and labor.
• Repair Method: On-site service by Lenovo-certified technicians.
• Replacement Type: New or comparable replacement devices when repairs are not feasible.
• Turnaround Time: Next business day response to minimize downtime.
• Parts Quality: OEM Lenovo certified parts for all repairs and replacements.

📞 Claims Process

• How to File: Claims can be filed via Lenovo support online portal or phone assistance.
• Support Hours: 24/7 access to expert Lenovo support engineers.
• Documentation Required: Purchase receipt and device information are typically required.
• Claim Approval: Rapid confirmation and escalation management ensures timely processing.
• No Hassle Promise: Streamlined claims process to reduce user effort and downtime.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1, and compatible Lenovo desktops and laptops.
• Product Condition: New devices covered after the original warranty period.
• Purchase Requirements: Upgrade must be purchased during or after the initial warranty period.
• Excluded Products: Non-Lenovo devices and commercial or heavy business use may be excluded.

❌ What's Not Covered

• Pre-existing damage or defects prior to plan purchase.
• Cosmetic damage that does not affect device operation.
• Intentional damage, misuse, or negligence.
• Software-related issues, viruses, or data loss.
• Accessories not originally included with the covered device.
• Loss of device unless theft coverage is explicitly included.

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo support engineers for rapid issue resolution.
• No Lemon Guarantee: Replacement assurance after multiple unsuccessful repairs.
• Transferable: Warranty coverage can be transferred to a new device owner.
• Multi-Device Discount: Available for multiple products under one plan.
• Cancel Anytime: Pro-rated refunds available if plan is cancelled early.

📦 How to Purchase

• Purchase alongside Lenovo system or within eligible period post initial warranty.
• Provide product details and proof of purchase at checkout.
• Receive immediate confirmation and coverage documentation.
• Register your product online if required to activate coverage.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo's Premier Support Plus and enjoy worry-free ownership backed by expert service.