LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers

Reliable protection and expert support to keep your Lenovo devices secure and running smoothly.

The LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers offers extended coverage beyond the initial 3-year manufacturer warranty for select Lenovo ThinkCentre and X1 models. It provides comprehensive financial protection, hassle-free repairs, and 24/7 direct access to Lenovo experts to safeguard your business investment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage caused by electrical surges included
• Accidental Damage: Coverage for drops, spills, and cracks
• Screen Damage: Cracked or damaged displays covered
• Battery Degradation: Sealed battery replacement for up to 4 years
• Theft Protection: Included to protect against loss or theft
• Normal Wear and Tear: Includes issues like buttons, hinges, and ports

📋 Coverage Details

• Duration: 4 years of coverage, starting after the initial 3-year manufacturer warranty
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims available during coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement to minimize downtime
• Repair Method: On-site service by Lenovo-certified technicians
• Replacement Type: Refurbished or comparable models if repair is not possible
• Turnaround Time: Next business day response and rapid resolution
• Parts Quality: Use of OEM Lenovo parts

📞 Claims Process

• How to File: Online portal or direct phone access to Lenovo support engineers
• Support Hours: 24/7 availability for issue resolution
• Documentation Required: Proof of purchase and device information
• Claim Approval: Typically rapid approval through predictive AI insights
• No Hassle Promise: Streamlined claim process to reduce downtime and frustration

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 & 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and All-In-One computers
• Product Condition: New products with active manufacturer warranty only
• Purchase Requirements: Upgrade must be purchased within specified upgrade period from existing 3-year on-site warranty
• Excluded Products: Consumer products outside supported models; commercial use outside standard terms

❌ What's Not Covered

• Pre-existing damage or defects before purchase
• Cosmetic damage that does not affect device functionality
• Intentional damage or misuse
• Commercial usage beyond defined warranty scope
• Software issues, viruses, or data loss
• Accessories not originally purchased with device
• Loss not covered unless theft protection applies

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo expert support engineers
• No Lemon Guarantee: Replacement offered after repeated repairs
• Transferable: Coverage transferable if device ownership changes
• Multi-Device Discount: Savings when covering multiple devices
• Cancel Anytime: Pro-rated refunds available upon cancellation

📦 How to Purchase

• Upgrade available while under existing 3-year on-site warranty
• Provide product details and proof of original warranty
• Receive confirmation and updated coverage documents
• Register product online for streamlined claims if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free use with Lenovo Premier Support Plus.