Lenovo Premier Support Plus Upgrade - Extended service agreement

Comprehensive protection and peace of mind for your Lenovo devices

The Lenovo Premier Support Plus Upgrade offers advanced extended warranty coverage including parts and labour for select Lenovo desktop and all-in-one systems. Designed for devices with an existing 3-year on-site warranty, this 4-year upgrade ensures prolonged protection with hassle-free repairs and accident coverage.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
• Accidental Damage: Protection against drops, spills, and cracks
• Battery Degradation: Sealed battery coverage for up to 4 years
• Normal Wear and Tear: Includes parts like buttons, hinges, and ports

📋 Coverage Details

• Duration: 4 years of extended coverage starting after the initial 3-year warranty
• Number of Claims: Unlimited claims allowed
• Claim Limit: Replacement or repair costs covered without explicit limit in plan details

🔧 Service & Repairs

• Service Type: Repair or replacement including parts and labour
• Repair Method: On-site service with next business day response
• Replacement Type: New or certified refurbished components
• Turnaround Time: Next business day on-site support
• Parts Quality: Lenovo-certified parts and technicians

📞 Claims Process

• How to File: Phone, chat, or email with direct access to advanced Lenovo technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Purchase receipt and device details
• Claim Approval: Rapid unscripted solutions with minimal delays
• No Hassle Promise: Easy claims with if needed on-site support; customer satisfaction focused

📱 Eligible Products

• Product Categories: ThinkCentre M90 series, M900, M90a Gen 2 and Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-ones
• Product Condition: New or original warranty eligible devices
• Purchase Requirements: Upgrade intended for systems with 3-year on-site warranty
• Excluded Products: Devices without original warranty or commercial misuse

❌ What's Not Covered

• Pre-existing damage or manufacturing defects covered under original warranty
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not purchased with original device
• Loss except for accidental damage protection scope

🎁 Additional Benefits

• Tech Support: Always-on 24/7/365 hardware and software support
• Transferable: Upgrade transferable to new owner within warranty period
• Cancel Anytime: Possible pro-rated refunds based on remaining coverage
• Accidental Damage Protection: Covers spills, drops, and cracks reducing repair costs
• Keep Your Drive: Option to keep your hard drive in replacement cases

📦 How to Purchase

• Purchase at time of new device or upgrade existing service via Warranty Lookup
• Provide device and proof of original warranty registration
• Receive confirmation and service agreement documentation
• Register online if required to activate coverage

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus extended warranty.