Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site

Reliable protection and expert support for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers comprehensive accidental damage protection for eligible ThinkCentre and ThinkVision products, providing fast issue resolution and financial security. Designed for devices with an existing 3-year on-site warranty, this 4-year upgrade ensures peace of mind with hassle-free repairs and expert on-site service.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Included to protect against electrical surges
• Accidental Damage: Drops, spills, cracks, and other unexpected accidents covered
• Screen Damage: Cracked or damaged displays included under coverage
• Battery Degradation: Sealed battery replacement covered for up to 4 years
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years total coverage, beginning after the initial 3-year warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components
• Repair Method: Next business day on-site service
• Replacement Type: New or manufacturer-certified refurbished parts
• Turnaround Time: Typically resolved on next business day
• Parts Quality: OEM and Lenovo-certified components

📞 Claims Process

• How to File: Phone, chat, or email support directly with Lenovo technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Proof of purchase and device details
• Claim Approval: Typically immediate or within one business day
• No Hassle Promise: Guided, unscripted solutions and assistance throughout

📱 Eligible Products

• Product Categories: ThinkCentre desktops and all-in-one models listed in product
• Product Condition: New devices with existing 3-year onsite warranty
• Purchase Requirements: Upgrade after or during initial warranty period via Warranty Lookup
• Excluded Products: Non-Lenovo branded devices, commercial misuse

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting functionality
• Intentional damage or misuse
• Commercial or business use outside coverage
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• No Lemon Guarantee: Not specified
• Transferable: Coverage can be transferred to new owner
• Multi-Device Discount: Not specified
• Cancel Anytime: Terms may allow pro-rated refunds

📦 How to Purchase

• Purchase with new Lenovo device or upgrade via Warranty Lookup
• Provide device details and existing warranty info
• Receive confirmation and coverage documentation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo’s trusted extended warranty solution.