Lenovo Premier Support Plus Upgrade - Extended service agreement

Comprehensive protection and peace of mind for your Lenovo devices

The Lenovo Premier Support Plus Upgrade provides 4 years of extended on-site warranty coverage for select Lenovo ThinkCentre and Think products. This upgrade offers fast, hassle-free repairs and protection against accidental damage, ensuring your investment is secure beyond the standard warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware failures and defects after the original manufacturer warranty expires.
• Accidental Damage: Protection against drops, spills, and cracks.
• Battery Degradation: Coverage includes sealed battery replacement for up to 4 years.
• Normal Wear and Tear: Coverage includes common wear items such as buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: No specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components.
• Repair Method: Next business day on-site service.
• Replacement Type: Certified refurbishment or new parts.
• Turnaround Time: Next business day for on-site service when remote resolution is insufficient.
• Parts Quality: Lenovo-certified and OEM parts.

📞 Claims Process

• How to File: Via phone, chat, or email with Lenovo support.
• Support Hours: 24/7 availability.
• Documentation Required: Proof of purchase and product information.
• Claim Approval: Typically fast approval with direct access to advanced technicians.
• No Hassle Promise: Unscripted support and seamless claim experience.

📱 Eligible Products

• Product Categories: Laptops & Computers, specifically Lenovo ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1.
• Product Condition: New and covered under an initial 3-year on-site warranty.
• Purchase Requirements: Upgrade applies after or during initial warranty period.
• Excluded Products: Not applicable to devices outside listed models or prior damage.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Intentional damage or misuse.
• Software issues, data loss, or viruses.
• Accessories not included in original device purchase.
• Loss not caused by theft or covered accidental damage.

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• Transferable: Warranty may be transferable depending on Lenovo policy.
• Accidental Damage Protection: Included with coverage to reduce repair costs.
• Sealed Battery Coverage: Up to 4 years to reduce downtime.

📦 How to Purchase

• Purchase with a new Lenovo device or upgrade existing warranty via Warranty Lookup.
• Provide product details and receipt during purchase or upgrade.
• Receive confirmation and warranty documentation electronically.
• Register product online if required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with Premier Support Plus Extended Warranty.