Lenovo Premier Support Plus Upgrade – Extended service agreement – 4 Years – Accidental Damage Protection
Comprehensive protection for your Lenovo devices, designed for peace of mind and hassle-free repairs.
The Lenovo Premier Support Plus Upgrade extends your system's existing 3-year on-site warranty to 4 years, covering key Lenovo ThinkCentre and ThinkStation models. It safeguards your investment with expert hardware, software, and peripheral support plus protection against accidental damage and battery issues.
✅ What's Covered
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Mechanical/Electrical Failure: Component defects and failures after original warranty expires
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Power Surge Protection: Included as part of full support coverage
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Accidental Damage: Protection against drops, spills, and cracks
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Screen Damage: Covered under accidental damage protection
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Battery Degradation: Sealed battery coverage and replacement included for up to 4 years
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Theft Protection: Not included
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Normal Wear and Tear: Not covered
📋 Coverage Details
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Duration: 4 years coverage, starting after original 3-year warranty
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Number of Claims: Unlimited claims during coverage period
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Claim Limit: Subject to Lenovo policy, parts and labor included
🔧 Service & Repairs
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Service Type: Repair and replacement covered
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Repair Method: Next business day on-site support
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Replacement Type: OEM parts and certified refurbished components
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Turnaround Time: Typically next business day service for onsite
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Parts Quality: Lenovo-certified OEM parts
📞 Claims Process
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How to File: Via phone, chat, or email with Lenovo support
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Support Hours: 24/7 availability
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Documentation Required: Proof of purchase and device details
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Claim Approval: Rapid approval from advanced technicians
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No Hassle Promise: Direct access to unscripted solutions and streamlined claims
📱 Eligible Products
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Product Categories: Lenovo ThinkCentre M90, M900 series, M90a Gen 2/3, M910, M920z AIO, M93, X1
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Product Condition: New systems with existing 3-year warranty only
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Purchase Requirements: Upgrade for systems with 3-year on-site warranty
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Excluded Products: Devices without original Lenovo warranty, commercial or non-approved models
❌ What's Not Covered
- Pre-existing damage or defects prior to upgrade purchase
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business use outside covered devices
- Software issues, viruses, and data loss
- Accessories not included in original product purchase
- Loss or theft (unless separately covered)
🎁 Additional Benefits
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Tech Support: 24/7 direct access to Lenovo advanced technicians
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No Lemon Guarantee: Not specified
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Transferable: Service can be transferred with device ownership
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Multi-Device Discount: Not specified
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Cancel Anytime: Not specified
📦 How to Purchase
- Purchase upgrade with new device or via Lenovo Warranty Lookup
- Provide existing product and warranty details
- Receive confirmation and updated coverage documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.