Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers extended coverage and expert support for select Lenovo desktops and all-in-one systems. Designed to protect your investment against accidental damage and hardware issues, this plan ensures hassle-free repairs and enhances your device’s reliability for up to 4 years.

✅ What's Covered

• Mechanical/Electrical Failure: Hardware defects and failures covered beyond the original 3-year warranty period
• Accidental Damage: Coverage for drops, spills, and other accidents
• Battery Degradation: Includes extended battery warranty with replacement as needed
• Normal Wear and Tear: Wear on components like buttons and ports included

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement
• Repair Method: Next business day on-site support
• Replacement Type: Lenovo-certified parts and components
• Turnaround Time: Typically next business day on-site visit
• Parts Quality: OEM and Lenovo-certified components used exclusively

📞 Claims Process

• How to File: Phone, chat, or email support with direct access to advanced technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Proof of purchase and device information
• Claim Approval: Rapid response with expert troubleshooting and onsite dispatch if needed
• No Hassle Promise: Streamlined, unscripted support with priority service

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-ones
• Product Condition: New and covered by original 3-year onsite warranty
• Purchase Requirements: Upgrade applies to systems with existing 3-year on-site warranty
• Excluded Products: Products outside eligible models and warranty scope

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Intentional damage or misuse
• Commercial or industrial use beyond personal/business desktop scope
• Software issues, data loss, and viruses
• Accessories not included in original purchase
• Loss or theft (unless separately covered)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced technicians
• Data Protection: Keep Your Drive program maintains hard-drive ownership upon replacement
• Accidental Damage Protection: Reduce costly repairs up to 80%
• Sealed Battery Coverage: Battery replacement included for up to 4 years
• Transferable: Coverage may transfer to new device owner

📦 How to Purchase

• Purchase with new device or upgrade via Warranty Lookup
• Provide device model and proof of warranty
• Receive confirmation and documentation
• Register device online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the Lenovo protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with extended coverage and expert support.