Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices, providing peace of mind and financial security.

The Lenovo Premier Support Plus Upgrade offers extended 4-year coverage for eligible ThinkCentre and related systems with accidental damage protection included. It ensures hassle-free repairs, fast resolution, and protection from unexpected repair costs to keep your business running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
• Power Surge Protection: Included to protect from damage caused by electrical surges.
• Accidental Damage: Coverage for drops, spills, and cracks to reduce repair costs.
• Screen Damage: Included within accidental damage protection for cracked or damaged displays.
• Battery Degradation: Sealed battery replacement covered up to 4 years.

📋 Coverage Details

• Duration: 4 years of coverage starting after three years on-site warranty.
• Number of Claims: Unlimited claims for covered incidents.
• Claim Limit: Subject to terms of the service agreement.

🔧 Service & Repairs

• Service Type: Repair or replacement of faulty parts and labor.
• Repair Method: On-site support available next business day.
• Replacement Type: OEM or certified replacement parts.
• Turnaround Time: Next business day on-site service ensures minimal downtime.
• Parts Quality: Lenovo-certified components and technicians.

📞 Claims Process

• How to File: Via phone, email, or chat with direct access to advanced technicians.
• Support Hours: 24/7, 365 days a year.
• Documentation Required: Proof of purchase, device info, and incident details.
• Claim Approval: Rapid assessment and response for expedited service.
• No Hassle Promise: Unscripted resolution with easy claim handling.

📱 Eligible Products

• Product Categories: Laptops & Computers including ThinkCentre M90, M900, M90a Gen 2/3, M910, M920z AIO, M93, X1 models.
• Product Condition: New devices with existing 3-year onsite warranty.
• Purchase Requirements: Upgrade applicable to systems with original 3-year warranty.
• Excluded Products: Devices used for commercial rental, pre-existing damage, or outside Lenovo support terms.

❌ What's Not Covered

• Pre-existing damage or defects present before coverage.
• Cosmetic damage that does not impact functionality.
• Intentional damage, misuse, or abuse.
• Commercial or business rental use exclusions.
• Software issues, viruses, or data loss not covered.
• Accessories not originally bundled with the device.
• Loss or theft excluded unless specifically covered (not applicable here).

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo advanced technical support.
• Transferable: Service agreement may be transferable upon device resale.

📦 How to Purchase

• Purchase upgrade during new device acquisition or via warranty lookup for existing coverage.
• Provide product serial and receipt details to validate coverage eligibility.
• Receive confirmation and documentation upon enrollment.
• Register product online if required to activate coverage.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.