Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your Lenovo devices

The Lenovo Premier Support Plus Upgrade provides 4 years of extended accidental damage protection for select ThinkCentre and ThinkStation devices. This service ensures fast, hassle-free repairs and onsite support to keep your business running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware failures and defects beyond manufacturer warranty
• Power Surge Protection: Included protection from electrical surges
• Accidental Damage: Repairs for drops, spills, cracks, and other accidents
• Screen Damage: Coverage included for cracked or damaged displays
• Battery Degradation: Sealed battery replacement up to 4 years
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year onsite warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Standard Lenovo warranty limits apply

🔧 Service & Repairs

• Service Type: Repair or replacement for covered issues
• Repair Method: Next business day onsite service
• Replacement Type: OEM parts and Lenovo-certified refurbished components
• Turnaround Time: Next business day response and repair where possible
• Parts Quality: Lenovo-certified parts only

📞 Claims Process

• How to File: Via phone, chat, or email to Lenovo support
• Support Hours: 24/7 availability for hardware and software support
• Documentation Required: Proof of purchase and device details
• Claim Approval: Fast review and unscripted troubleshooting
• No Hassle Promise: Easy claim process with direct access to advanced technicians

📱 Eligible Products

• Product Categories: ThinkCentre M90 series, M900, M910, M920z AIO desktops
• Product Condition: New Lenovo devices with existing 3-year onsite warranty
• Purchase Requirements: Upgrade applicable if device is still under original warranty
• Excluded Products: Devices without initial onsite warranty, commercial rentals

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting device function
• Intentional damage or misuse
• Commercial or heavy business use beyond normal scope
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft of device

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase as an upgrade during or after buying eligible Lenovo devices
• Provide proof of original warranty and product details
• Receive confirmation and coverage documentation from Lenovo
• Register product via Lenovo’s Warranty Lookup if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership with expert coverage and fast, reliable repairs.