Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site - for ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1
Comprehensive protection for your Lenovo devices with peace of mind and hassle-free repairs.
The Lenovo Premier Support Plus Upgrade offers extended coverage for eligible Lenovo ThinkCentre and ThinkStation systems. This 4-year on-site service agreement includes parts and labor, protecting your investment from accidental damage and mechanical failures beyond the manufacturer warranty.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered after the original warranty period.
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Power Surge Protection: Included to protect against electrical surges.
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Accidental Damage: Covers drops, spills, and cracks to minimize repair costs.
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Screen Damage: Protection for damaged or cracked displays.
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Battery Degradation: Battery replacement coverage for sealed batteries up to 4 years.
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Theft Protection: Not included.
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Normal Wear and Tear: Not included.
📋 Coverage Details
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Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
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Number of Claims: Unlimited claims allowed during the coverage period.
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Claim Limit: No specified maximum payout per claim.
🔧 Service & Repairs
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Service Type: Repair and replacement services covering parts and labor.
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Repair Method: Next business day on-site service.
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Replacement Type: Lenovo-certified refurbished or new parts and components.
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Turnaround Time: Usually next business day for on-site repairs.
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Parts Quality: OEM certified Lenovo parts guaranteed.
📞 Claims Process
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How to File: Contact Lenovo support through phone, chat, or email for issue resolution and claim initiation.
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Support Hours: 24/7 availability for hardware and software issues.
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Documentation Required: Product details and purchase information.
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Claim Approval: Typically processed promptly with direct support from advanced technicians.
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No Hassle Promise: Easy and fast claims with unscripted technician solutions.
📱 Eligible Products
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Product Categories: Lenovo ThinkCentre M90 series, M900, M90a Gen 2 and 3 variants, M910, M920z AIO, M93, and ThinkStation models.
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Product Condition: New products with existing 3-year on-site warranty eligible.
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Purchase Requirements: Must have original factory warranty of 3 years on-site; upgrade extends coverage to 4 years.
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Excluded Products: Non-Lenovo products, commercial use outside covered models, or products without original warranty.
❌ What's Not Covered
- Pre-existing damage or defects before coverage begins.
- Cosmetic damage that does not affect functionality.
- Intentional damage or misuse of products.
- Commercial or business use not aligned with warranty terms.
- Software issues, viruses, or data loss.
- Accessories not covered in the original product purchase.
- Loss or theft of devices (no theft protection).
🎁 Additional Benefits
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Tech Support: 24/7 support for hardware, software, and peripheral issues.
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No Lemon Guarantee: Not specified.
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Transferable: Service plan may be transferable subject to Lenovo terms.
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Multi-Device Discount: Not specified.
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Cancel Anytime: Not specified.
📦 How to Purchase
- Purchase with your Lenovo device or upgrade via Warranty Lookup.
- Provide product details and proof of original warranty.
- Receive confirmation and documents to activate extended coverage.
- Register your product online if required by Lenovo.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership with extended coverage and expert on-site services.