Lenovo Premier Support Plus Upgrade

Peace of mind with comprehensive device protection and expert support.

The Lenovo Premier Support Plus Upgrade offers 4 years of extended coverage for ThinkCentre and ThinkStation systems, delivering financial protection and hassle-free repairs. This plan includes on-site support and coverage for accidental damage to keep your devices running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty.
• Power Surge Protection: Included to protect against electrical surges.
• Accidental Damage: Coverage for drops, spills, and cracks.
• Battery Degradation: Sealed battery coverage for up to 4 years ensuring reliable battery performance.
• Normal Wear and Tear: Coverage of common usage impacts such as buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of coverage starting after the base 3-year warranty.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: Subject to service agreement terms.

🔧 Service & Repairs

• Service Type: Repair or replacement options available.
• Repair Method: Next business day on-site service.
• Replacement Type: New or certified refurbished parts.
• Turnaround Time: Repair or replacement by next business day where applicable.
• Parts Quality: Lenovo-certified components used for all repairs.

📞 Claims Process

• How to File: Claims can be submitted via phone, chat, or email.
• Support Hours: 24/7 technical support available year-round.
• Documentation Required: Receipt and device information typically required.
• Claim Approval: Fast approval turnaround to minimize downtime.
• No Hassle Promise: Easy and direct access to advanced technicians offering unscripted solutions.

📱 Eligible Products

• Product Categories: ThinkCentre M series, M90a, M910, M920z AIO, M93, X1 desktops.
• Product Condition: New devices with existing 3-year on-site warranty eligible for upgrade.
• Purchase Requirements: Upgrade available during or after original device purchase.
• Excluded Products: Commercial heavy-use or pre-existing damage not covered.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Intentional damage or misuse.
• Software issues, viruses, and data loss.
• Accessories not purchased with original device.
• Loss unless covered under theft protection (not included).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo-certified advanced technicians.
• Transferable: Coverage can be transferred to new owner if device is sold.
• Cancel Anytime: Pro-rated refunds available if cancelled before the plan end.

📦 How to Purchase

• Purchase with new device or via warranty upgrade within Lenovo Warranty Lookup.
• Provide product details and proof of purchase.
• Receive confirmation and full coverage documents.
• Register product online if required for support activation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable coverage and enjoy worry-free ownership with Lenovo Premier Support Plus.