Lenovo Premier Support Plus Upgrade - Extended service agreement

Comprehensive protection and peace of mind for your Lenovo device

The Lenovo Premier Support Plus Upgrade provides an extended 4-year warranty for eligible ThinkCentre and desktop models. It delivers financial protection and hassle-free repairs by covering hardware, software issues, and accidental damage, ensuring your investment stays safe beyond the standard warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
• Accidental Damage: Drops, spills, and cracks protected under Accidental Damage Protection
• Battery Degradation: Extended battery warranty covering effective battery capacity reduction

📋 Coverage Details

• Duration: 4 years of coverage starting after initial 3-year on-site warranty
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to Lenovo service terms and conditions

🔧 Service & Repairs

• Service Type: Repair and replacement options
• Repair Method: On-site service on next business day if remote resolution not possible
• Replacement Type: Replacement with new or certified refurbished components
• Turnaround Time: Next business day on-site service
• Parts Quality: Lenovo-certified parts and technicians

📞 Claims Process

• How to File: Via phone, chat, or email support
• Support Hours: 24/7/365 availability
• Documentation Required: Proof of purchase and product details
• Claim Approval: Typically immediate or within 24 hours
• No Hassle Promise: Easy claim process with direct access to advanced technicians

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Purchased before or during initial warranty period for upgrade eligibility
• Excluded Products: Commercial misuse or previously damaged units

❌ What's Not Covered

• Pre-existing damage or defects before coverage
• Cosmetic damage not affecting device function
• Intentional damage or misuse
• Commercial or business use beyond personal machines
• Software issues, virus infections, or data loss
• Accessories not listed at purchase
• Loss unless theft coverage applies (not included)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• Transferable: Warranty transferable to new owner upon resale

📦 How to Purchase

• Purchase with new Lenovo device or via Warranty Lookup upgrade
• Provide product serial number and purchase details
• Receive confirmation and coverage documentation
• Register warranty online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage subject to Lenovo's protection plan agreement. LENOVO reserves right to repair, replace, or reimburse at discretion.

Protect your investment and enjoy hassle-free ownership with Lenovo Premier Support Plus.