Lenovo Premier Support Plus Upgrade - Extended service agreement

Comprehensive protection for your Lenovo devices for peace of mind and hassle-free repairs

The Lenovo Premier Support Plus Upgrade provides 4 years of extended warranty coverage with accidental damage protection for select ThinkCentre and ThinkCentre all-in-one models. This plan safeguards your investment by delivering fast issue resolution, on-site support, and protection against spills, drops, and battery degradation, ensuring your business stays productive.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period
• Accidental Damage: Drops, spills, and cracks protection included
• Battery Degradation: Sealed battery coverage and replacement by certified technicians
• Normal Wear and Tear: Coverage for standard wear such as buttons and ports

📋 Coverage Details

• Duration: 4 years of coverage from upgrade purchase
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and service provider discretion

🔧 Service & Repairs

• Service Type: Repair or replacement as needed
• Repair Method: On-site service on the next business day
• Replacement Type: New or certified refurbished parts and devices
• Turnaround Time: Next business day on-site service support
• Parts Quality: Lenovo-certified OEM parts

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Purchase receipt and device information
• Claim Approval: Prompt evaluation and unscripted solutions
• No Hassle Promise: Streamlined claim process with satisfaction guarantee

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2, Gen 3, Pro Gen 3, M910, M920z AIO, M93, X1 desktops
• Product Condition: New devices with original onsite 3-year warranty eligible for upgrade
• Purchase Requirements: Upgrade available during existing warranty period via Warranty Lookup
• Excluded Products: Commercial use outside covered models, pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects before coverage enrollment
• Cosmetic damages that do not affect function
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss unless theft protection is explicitly included

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced Lenovo technicians
• Transferable: Warranty may be transferred to new device owner

📦 How to Purchase

• Purchase with your new Lenovo device or upgrade within warranty period
• Provide product details and receipt during purchase or online lookup
• Receive confirmation and official coverage documentation
• Register product if required to activate warranty coverage

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.